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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D72672 · Issue 536388

Security updated for CreateOperator

Resolved in Pega Version 8.2.6

In order to improve security, CreateOperator in Pega-ProCom will require authentication to run with pxCanManageUsers privilege.

SR-D75469 · Issue 538121

Resolved null-pointer exception in Expression Builder launch from activity rule

Resolved in Pega Version 8.2.6

A NullPointerException occurred in SafeURL when trying to launch the Expression Builder from an activity rule. This was trasced to a failure to get a value property in a target field due to the target element and its parent element containing the same value for name attribute. This caused the parent element to be considered instead of the target element. To resolve this, the search for the target element in parent tag will use '$p' along with 'target element name' in query selector.

SR-D78698 · Issue 545386

Improved temporary page clearing for UpdateAndDeleteAssignments

Resolved in Pega Version 8.2.6

When using the Change Stage shape in a flow to move it to the Complete stage, the expectation is that the status should be set to Resolved-Completed and all open assignments should be deleted. In some scenarios, the audit history showed the case moved to the Complete stage and the assignments deleted properly, but the case status was not set to Resolved-Completed. This was traced to the temporary page "pgWork_x" getting leaked from pzUpdateAndDeleteAssignments activity when a case is being processed to closure (via pzProcessResolutionStage > pxForceCaseClose path). When the same work object was reprocessed in the same thread and the findPageByHandle(WorkObjectID) function received this temporary page's reference, then the actual operation was not committed to the database. To resolve this, updates have been made to remove the precondition at step#15 of the pzUpdateAndDeleteAssignments activity to ensure the temporary page gets removed appropriately.

SR-D24750 · Issue 501745

Resolved importing PublicFormat file using RuleFromFile Wizard

Resolved in Pega Version 8.3.1

When attempting to create a flow from a Public Format XML file using the Rule From File Wizard, the following error was seen: "Problem invoking function: pega_procom_harvest.performXSLT--(String,String,boolean,HashStringMap)". This was caused by a mapping failure related to the pyComments property in baseclass pega social functionality, and has been resolved with the addition of a new page group property pyComments of type "Data-MO-Annotation-Comment" which applies to "Embed-Rule-Obj-Flow-ProcessModel".

SR-D35734 · Issue 504479

Escalation updated to ensure assignee is notified of missed deadline

Resolved in Pega Version 8.3.1

The Passed Deadline SLA Actions to send email to the owner were not triggered as configured in SLA rule form. To correct that, pzMapEasyEscalationParams steps 3.4.10 and 3.4.11 have been modified to support "NotifyAssignee" for the passed deadline.

SR-D26785 · Issue 495893

Corrected error when persisting temporary work object

Resolved in Pega Version 8.3.1

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

SR-D37415 · Issue 508966

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.3.1

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

SR-D43783 · Issue 509907

Comments explicitly excluded from generated ruleset under localization

Resolved in Pega Version 8.3.1

A generated URL link from Correspondence Fragment (WorkLink) which was saved in Pega-ProCom_ja was incorrect due to an incomplete URL. The ruleset Pega-ProCom_ja is not provided from the platform, but is generated when using localization. In this case, a comment fragment was included in the rule when it was generated, causing the issue. To resolve this, comment handling has been updated to ensure it's not included when generating the rule.

SR-D38053 · Issue 508224

Upcase case shape will fall back to pyWorkCover if multiple pages are present

Resolved in Pega Version 8.3.1

In the Update a Case shape, selecting "A Single Case" and providing .pxCoveredInsKeys(1) for the With ID field worked as expected, but using the same data transform and selecting either "All child cases and descendants" or a specific child case resulted in no update on the children. This was traced to the findPageByHandle API not returning the most appropriate page, which created an issue whenever multiple pages were present in the clipboard. To correct this, the system has been updated to use pyWorkCover if present.

SR-D40685 · Issue 508809

Custom routing configured in early Pega versions will be mapped to custom on upgrade

Resolved in Pega Version 8.3.1

After upgrade, a configured custom routing option under assignment properties was missing in all assignments. This has been resolved by updating pzUpdateRouting with a condition that will take assignments configured in Pega 6 versions and map them to 'custom'.

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