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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D72672 · Issue 536388

Security updated for CreateOperator

Resolved in Pega Version 8.2.6

In order to improve security, CreateOperator in Pega-ProCom will require authentication to run with pxCanManageUsers privilege.

SR-D75469 · Issue 538121

Resolved null-pointer exception in Expression Builder launch from activity rule

Resolved in Pega Version 8.2.6

A NullPointerException occurred in SafeURL when trying to launch the Expression Builder from an activity rule. This was trasced to a failure to get a value property in a target field due to the target element and its parent element containing the same value for name attribute. This caused the parent element to be considered instead of the target element. To resolve this, the search for the target element in parent tag will use '$p' along with 'target element name' in query selector.

SR-D78698 · Issue 545386

Improved temporary page clearing for UpdateAndDeleteAssignments

Resolved in Pega Version 8.2.6

When using the Change Stage shape in a flow to move it to the Complete stage, the expectation is that the status should be set to Resolved-Completed and all open assignments should be deleted. In some scenarios, the audit history showed the case moved to the Complete stage and the assignments deleted properly, but the case status was not set to Resolved-Completed. This was traced to the temporary page "pgWork_x" getting leaked from pzUpdateAndDeleteAssignments activity when a case is being processed to closure (via pzProcessResolutionStage > pxForceCaseClose path). When the same work object was reprocessed in the same thread and the findPageByHandle(WorkObjectID) function received this temporary page's reference, then the actual operation was not committed to the database. To resolve this, updates have been made to remove the precondition at step#15 of the pzUpdateAndDeleteAssignments activity to ensure the temporary page gets removed appropriately.

SR-D91834 · Issue 554425

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.5

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

SR-D71475 · Issue 538721

Check added to apply values of newAssignPage.pxFormName

Resolved in Pega Version 8.5

After upgrade, trying to open existing assignments resulted in a different harness being opened. This was traced to changes in how the property newAssignPage.pxFormName was used, and has been resolved by checking whether the harnesspurpose is dynamic before setting the pxFormName. If formname is already present, the system will proceed with picking the harness from the shape.

SR-D63307 · Issue 542770

Unneeded class name filter removed from GetRelevantPropertiesForDataType

Resolved in Pega Version 8.5

Given one class with a set of properties and another class inherited from the first class containing a relevant records set for class 2, then a new harness did not show the base class fields. Investigation showed that the fields present in the parent class and marked relevant in the case were not being fetched due to pzGetRelevantPropertiesForDataType having a class name filter along with filter by rule resolution. To resolve this, the class name filter has been removed as it is not required due to the report already filtering by rule resolution and relevant class through a join.

SR-D61681 · Issue 532561

Handling added for different access groups updating a case

Resolved in Pega Version 8.5

When a parent flow was configured with a Wait shape to wait until any AccessChild case reached Pending-Authentication and then the “Update a case” shape was used to update the case status of child cases using a Data Transform, the Wait shape was being processed successfully but the child cases were not always updated as expected. This issue occurred when the cases were processed by users with different access groups, so the ProcessFlowDependencies agent processed the dependency. In this scenario, findPageByHandle returned an incorrect WorkPage because of the different access groups. To resolve this, pyLoadMyCasesNested Step-5 and pzProcessIndividualDepAssignment Step -13 now make additional checks to verify whether the page found by findPageByHandle API is a valid WorkPage or not.

SR-D90544 · Issue 550807

Corrected row focus for deleting in App Studio case model

Resolved in Pega Version 8.5

When attempting to delete a row of properties from the 2nd page of the data model of a case type while using App Studio, clicking on the delete icon brought up a dialog box asking for confirmation for deletion but at the same time the screen went back to the first page of the data model instead of remaining on the second page. Because of this, clicking on the OK button to confirm the deletion caused a random property from the first page to be deleted instead of the targeted row of the second page as expected. This was due to the refresh being triggered immediately within overlay UI actions, and has been resolved by updating the first trash icon action set for the section pzExpressFieldActions to be a modal instead of an overlay when launching local action.

SR-D72141 · Issue 542663

Approved flow rule image unlocked

Resolved in Pega Version 8.5

When the Approval Required check box was enabled for rulesets (i.e another person with access to this work queue should approve changes to the rules), a rule which was approved was unlocked and moved back to the original ruleset as expected, but the binary image associated with the flow rule remained locked and any other user other than the one who previously checked in the rule was denied access with a "check out failed" error. This locking error has been resolved by modifying the Rule-Obj-Flow!CleanUp activity to set Param.IgnoreInstanceLockedBy = true.

SR-D85111 · Issue 549197

Paging method updated for Select All in Broken Queue

Resolved in Pega Version 8.5

After clicking the 'Select All' box in Broken Queue In Admin Studio, scrolling up and down rapidly caused the checkboxes to be unselected. This was traced to the use of progressing paging in this scenario, and has been resolved by removing progressive paging and replacing it with the out of the box '1 of X' paging method.

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