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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D75469 · Issue 538119

Resolved null-pointer exception in Expression Builder launch from activity rule

Resolved in Pega Version 8.3.2

A NullPointerException occurred in SafeURL when trying to launch the Expression Builder from an activity rule. This was trasced to a failure to get a value property in a target field due to the target element and its parent element containing the same value for name attribute. This caused the parent element to be considered instead of the target element. To resolve this, the search for the target element in parent tag will use '$p' along with 'target element name' in query selector.

SR-D75835 · Issue 539301

Added handling for Google Chrome drag and drop of Outlook email

Resolved in Pega Version 8.3.2

Attempting to drag and drop an email from Outlook to a case opened in Google Chrome resulted in the email being moved to the Outlook deleted folder. This was traced to Google Chrome defaulting to defining the "dropEffect" attribute as "none" when the expectation is it should be "copy". To resolve this, the recommended handling from Microsoft has been added as an event to make a copy (and not a move) an email from Outlook when dragged and dropped with Google Chrome.

INC-127981 · Issue 562998

Rulesets removed from direct invocation ability

Resolved in Pega Version 8.2.7

The following rules have been updated such that they are no longer available to be invoked directly by a client or service: Clipboard_ExecuteActivity, getClassInstances, getOperatorIDs, and GetXMLRuleData. In addition, pzAutoGenClipboard_ExecuteActivity will now require authentication.

SR-D79831 · Issue 562800

Access Deny working as expected for Offers

Resolved in Pega Version 8.2.7

It was possible to Save-As an offer in PegaMKT-Work-Offer after encountering an access deny rule. The record was not created in Dev Studio, however, and an expected denial of access was not registered at runtime. This was due to Access deny rules not being considered as a part of validation, and has been resolved by adding the necessary permission validation to the new harness that will produce the error message informing the user that they are missing a permission. Additional work has also been done to pass the 'pzKeepPageMessages' parameter as true so that page level error messages are correctly displayed.

SR-D87673 · Issue 548627

PegaCESvcsIntegrator security updated

Resolved in Pega Version 8.2.7

Security updates have been made which now require authentication to consume the services from the PegaCESvcsIntegrator package.

SR-D88451 · Issue 550848

Testcases are not available for 'access when' rules

Resolved in Pega Version 8.2.7

Attempting to create test cases for access when rules resulted in guardrail warnings about the need to create a test case. Because Test Cases are not available for the Access When rule type as per Pega expected behavior, the guardrail warnings are not valid and have been removed.

SR-D91834 · Issue 554424

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.2.7

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

INC-173986 · Issue 668934

Updated survey refresh API for switching radio buttons

Resolved in Pega Version 8.6.3

After configuring a picklist with multiple options in a survey framework, it was not possible to select a radio button when toggling between radio buttons on the UI. Investigation showed the values of the radio buttons were not published to Clipboard, causing pyAnswer to be blank. After detaching the webwb_pzsurvey_ui_userscript.js the value was posted correctly and the visible WHEN was working as expected. This has been resolved by updating pzsurvey_ui_userscript to add a timeout on the refresh API call when switching between radio button options.

INC-175533 · Issue 678910

Improved Page compare for page groups

Resolved in Pega Version 8.6.3

Field level auditing on embedded properties sporadically did not report the "old" value when a property was modified even though the page was listed as "Modified". This has been resolved by adding logic to the pxComparePages algorithm to treat Lists and Groups differently. Now Page and Value Groups will use pxSubscript as the primary way to detect add and deletes.

INC-179769 · Issue 671022

Document generation new line formatting made consistent

Resolved in Pega Version 8.6.3

The GenerateWordDocument API and Generate Document shape were not adding new line to a Word document even when Text Area format was used. This was traced to a difference in document generation which varied between adding \n and adding \r\n for new line, causing inconsistent behavior, and has been resolved.

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