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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C8662 · Issue 351473

Corrected Boolean option documentation for BIX

Resolved in Pega Version 7.4

In the user Guide for BIX, the "Optional command-line BIX parameters" section states the -B option affects how Boolean values are published, giving '01' as a valid option. However, attempting to use it generated a runtime exception stating that it was an unsupported value. This issue was caused a documentation error, and the files have now been updated to correctly indicate the option is "10".

SR-C8899 · Issue 333268

ABAC exception handling added

Resolved in Pega Version 7.4

After creating an access control policy and access control policy condition on a data class that shows in the Data Explorer, defining the condition such that it was always false and then clicking on the class on which the policy was just defined generated an error. If the policy was withdrawn and then clicked on again, it appeared as expected. This was reproducible only when ABAC was enabled, and handling for an exception generated in this scenario has been added.

SR-C9767 · Issue 350619

Object contention resolved to improve getPOJO performance

Resolved in Pega Version 7.4

Object pool contention issues were seen related to getPOJO and getDelegate. This was traced to the legacy class GenericObjectFactoryPool, where a hashmap was being guarded with a synchronized block for multi-thread access. This process has now been replaced with a concurrenthashmap to do the same but with thread contention.

SR-B66932 · Issue 334833

Indexes created on a MT system automatically contain pzTenantID column

Resolved in Pega Version 7.4

When installing PDC on a multi-tenant system the pzTenantID column is automatically added to every application table (pegaam_*). This is expected. However, the indexes contained in the schema jar were not automatically extended to contain the pzTenantID, which created the need to manually update all indexes post-install to include the pzTenantID column on the first place. A similar problem existed when updating to a newer version of PDC that contains schema changes. This has been addressed by adding MultiTenantPolicy and Import/Default concrete classes that inform DatabaseSchemaGenerator.IndexElement whether or not to include pzTenantID in the column list. During Import, pzTenantID will be added to all indexes on shared context tables. In other utilities (UAS, clone table, etc.) the column will only be added to primary key and unique indexes/constraints (existing behavior).

SR-B83849 · Issue 337067

Exception handling added for XML with invalid characters

Resolved in Pega Version 7.4

When PDC receives an Exception alert in the form of a SOAP Message from one of its monitored nodes, it parses the XML and creates a work object from it. However, if the Exception was caused by an XML with invalid characters, the Exception SOAP Alert message carried the invalid characters when arriving on AES/PDC PRSOAPServlet, causing the engine to fail in parsing the XML and generate an exception. Logic has now been added to SOAP envelope parsing to catch the exception, sanitize the payload, and then re-feed it to the parser.

SR-C445 · Issue 344716

cluster rule watch lock expires on crash

Resolved in Pega Version 7.4

If the cluster rule watch was in progress and the browser / system crashed, the rule watch became locked until the system (cluster) was restarted. In this case, the disconnect command from Req1 has an encrypted requestor ID because it is an unauthenticated requestor, leading to all String-matches failing. A hook to delete all entries in the distributed rule watch map for a given requestor during its clean up has now been added to resolve this.

SR-B90037 · Issue 340248

pyFolderID honored for SaveFileContent

Resolved in Pega Version 7.4

After customizing the out-of-the-box Activity "SaveFileContent" by setting the property "pyFolderID," all attachments were stored in the Documentum root folder instead of the specified folder. This was traced to a code error that bypassed setting the parameter, and has been fixed.

SR-D44942 · Issue 518353

Guided tour popups handling added for right-to-left language locales

Resolved in Pega Version 8.1.8

Guided Tour Popups were still appearing in the default EN location after switching to the ar_AR locale. This was traced to a missed use case for locales using a right-to-left mode such as Arabic or Hebrew, and has been resolved by updating the guided tour engine openPopOver function to account for the HTML tag dir attribute for value of "rtl". This will anchor the pop over to rightBottom / and display the arrow on the rightTop instead of leftBottom / leftTop.

SR-D79266 · Issue 544531

pyStatusWork for parent case correctly resolved

Resolved in Pega Version 8.1.8

pyStatusWork was not getting updated for the parent case even though the case passed through the resolution stage. This was an unintended side effect of work done regarding resolving a subcase if it was opened from the review harness, and has been resolved by updating the findPageByHandle activity to return the correct page when there are multiple pages with the same key.

SR-D54963 · Issue 524113

Updated Decision Table validation for multiple OR conditions

Resolved in Pega Version 8.1.8

When the Decision Table had multiple OR conditions, the table was verified as consistent even when two rows had the same value. Analysis showed that when Show Conflicts encountered multiple 'or' conditions in a row that matched the same conditions in other rows, it considered them to be different rows. This has been corrected.

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