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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-169203 · Issue 646099

Robotics Desktop Automation correctly runs on subsequent tabs

Resolved in Pega Version 8.4.5

When using Customer Service (CRM) to call Robotics Desktop Automation (RDA) from a data page, closing the first interaction tab after the RDA automation was completed resulted in the automation not being triggered for the second tab. If the first tab was not closed, the automation on the second worked as expected. Investigation showed the attachOnUnload was unregistering the client actions for all the open tabs and the attachOnLoad was not being called on reload. This has been resolved by updating attachOnLoad so it is now called with InvokeOnReload as 'true' to register client action for the tab in focus.

INC-174468 · Issue 650945

Delegated rules search considers localized text

Resolved in Pega Version 8.4.5

The search / filter box used to look for particular delegated rules on the configuration tab did not consider localization via field values, where the on screen name and description of the delegated rule was localized. This resulted in the search text being compared against the original text (.pyAdviceText and .pyDescription) used for the name and description at the time the rule was delegated, but not with the localized text that actually appeared on the screen. This has been resolved by updating the pzPopulateDelegations activity to filter by localized values of pyAdviceText and pyDescription.

INC-178070 · Issue 658424

Browser invocation allowed for UnlockOperator

Resolved in Pega Version 8.4.5

Attempting to unlock an operator who was locked out due to security policies was failing. This was an unintended side effect of security work performed earlier, and has been resolved by reenabling 'Allow invocation from browser ' for pzUnlockOperator. This activity requires an authentication check with privilege protection.

INC-215785 · Issue 722554

Corrected logic for parsing imported Excel formula cells

Resolved in Pega Version 8.7.3

Integers specified as cells with formulas in Excel were getting an additional ".0" in them due to them being parsed internally as doubles during the floating point arithmetic of the Apache POI library. This has been resolved by modifying the logic in ExcelUtils.java to apply DataFormatter to get the string value instead of an integer by default for a formula cell.

INC-220770 · Issue 718028

Null check added to getBaseRef

Resolved in Pega Version 8.7.3

When using a customized Cosmos portal that included tabs, some of the Pega APIs were not available in the child frame and javascript errors were generated when calculating the clipboard path for live UI elements. This was traced to invalid references to "pega.api.ui.util.getBaseRef", and has been resolved by adding null checks to the getBaseRef API call to make sure javascript errors are not thrown.

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