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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-119538 · Issue 177397

Detection added for custom work history tables

Resolved in Pega Version 7.1.7

In order to fully embrace mobile capabilities, columns were added to the work history tables to allow actions to be tracked as a geographical map where each history event is a numbered locale indicator on a map instead of a row of entries. From lat/long it is also possible to call a Google service and get the street address as well. However, this functionality caused some issues post-migration with if there were customized pc_history_work tables mapped to custom classes. To remedy this, a check has been added to only query for pxlatitude/pxlongitude if columns are exposed and shown, and that will detect if the columns aren't present.

SR-119869 · Issue 176176

Access Role Editor link errors fixed

Resolved in Pega Version 7.1.7

When using IE11 or Google Chrome, clicking on the hyperlink to a privilege associated with a class in Access Role Editor created issues that prevented changes from being made or saved. In some cases, after clicking 'Remove Checked' in the popup dialog, the developer portal loaded in the popup. This was caused by the forms-based role selection not being converted for cross-browser support, and has been fixed.

SR-117114 · Issue 171740

Added localization formatting for date values (YYYY-MM-DD)

Resolved in Pega Version 7.1.7

In Sweden, dates are given with a hyphen "-" and not slash "/" as the date separator as per ISO-8601. The SV localization has been changed to follow this style.

SR-118567 · Issue 167257

Enhanced task queue handling for custom applications

Resolved in Pega Version 7.1.7

In some situations, a custom agent would periodically fall over when processing a large backlog of queued items. This was caused by an exception thrown when placing a task in the queue when it is already present. The system has been updated to better handle this situation and allow agents to continue to execute with the present schedule when a duplicate task is found.

INC-146098 · Issue 633722

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.3.6

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-151662 · Issue 626576

Handling added for application which includes production ruleset

Resolved in Pega Version 8.3.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-164944 · Issue 636290

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.3.6

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody Rule-Utility-Function where the split size PropRowLimit is based on the number of columns.

INC-169112 · Issue 647080

Decision Trees refresh after updating a new row

Resolved in Pega Version 8.3.6

Updating a decision tree row did not display the updated data until after save and refresh. This was traced to the first row not meeting the condition for refresh on change because the first row was created as part of the decision tree creation, so the data was not persisted and the update was not registered as a change. This has been resolved by adding explicit handling for the first row to persist its expression string and show the data as entered.

SR-D37415 · Issue 508969

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.1.7

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

SR-D35734 · Issue 504477

Escalation updated to ensure assignee is notified of missed deadline

Resolved in Pega Version 8.1.7

The Passed Deadline SLA Actions to send email to the owner were not triggered as configured in SLA rule form. To correct that, pzMapEasyEscalationParams steps 3.4.10 and 3.4.11 have been modified to support "NotifyAssignee" for the passed deadline.

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