INC-202878 · Issue 713790
Handling updated for social messaging items with very large embedded images
Resolved in Pega Version 8.7.2
Job scheduler was running out of memory while handling large/multiple files, causing nodes to crash while handling Social Messaging items. Inline images were also not being sent in the ACK email. Investigation traced this to a custom job scheduler and activity used to create PDFs from email communication and send the PDFs to a third-party system. This used the standard Email Triage/PegaSocial functionality for the emails, which were stored as instances of PegaSocial-Message. The custom Job scheduler and activity then leveraged the Data Page D_pxEmailPosts to retrieve the emails in order to harvest the text from the emails. The issue occurred when a number of the emails had multiple or large embedded images in them, meaning the PegaSocial-Message instances are very large. This resulted in the node running out of memory and crashing. To resolve this, code has been added to support inline images in ACK email and the complete message from Pulse will be used instead of the original message as the email body for the ACK email.
INC-211417 · Issue 711610
Updated URL construction for inline images for better performance
Resolved in Pega Version 8.7.2
System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.
INC-212549 · Issue 706073
HTML attachments conditionally shown in email listener cases
Resolved in Pega Version 8.7.2
When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.
INC-212966 · Issue 713955
Support added for email attachments stored in repositories
Resolved in Pega Version 8.7.2
Attachments sent through email were received as corrupted. To resolve this, support has been added for retrieving content attachment file content from external repositories using data page D_pzGetExtStorageContent[ContentLocation:.pyContentLocation,RepositoryName:.pyStoredInRepository].pyFileSource
INC-214294 · Issue 710827
PopulateEmailClientWorkFilter correctly resolves field value
Resolved in Pega Version 8.7.2
The first item in the Email manager queue selection dropdown was 'DefaultWorklist', instead of 'Default worklist' or other formatted text. Investigation showed the New Page was not created for the temp results in pzPopulateEmailClientWorkFilter Activity, preventing it from resolving the customized/available field values, and this has been resolved.
INC-198725 · Issue 707484
Elasticsearch will split queries to avoid URL length limits
Resolved in Pega Version 8.7.2
Elastic Search Functionality was not working and showed the status as Offline. Investigation showed that when an external Elasticsearch setup had an index prefix length = 200 and a large number of dedicated indexes, the error "too_long_frame_exception, reason: An HTTP line is larger than 4096 bytes" was generated. In this case, the system was working with approximately 87 dedicated indexes and the name for each of them was sent over the URL, resulting in this error message. This has been resolved by updating the system to split queries so as to not exceed the HTTP line limit in Elasticsearch.
INC-201625 · Issue 698654
Updated variable handling for filter logic to avoid reuse
Resolved in Pega Version 8.7.2
When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in the filter due to RRFilters_Logic reusing the strFieldName variable, and has been resolved by updating the variable handling to use a unique name, strPropName.
INC-202480 · Issue 711699
Resolved report filter section freeze
Resolved in Pega Version 8.7.2
When opening a report with a count column, changing the order of one of the report columns resulted in the report freezing and requiring the report to be closed and re-run. This was traced to a double filter popup appearing that did not close after the column sorting, which happened if the report definition was configured as a summary with an aggregated column such as "Count” combined with a "Do not display group headings" setting on the Report Viewer tab. To resolve this, a new step has been added in the Activity pzPopulateSortOrder to call the pzCancelFilterLogicChanges activity.
INC-209399 · Issue 708571
Handling added for indexing items exceeding Kibana max size
Resolved in Pega Version 8.7.2
Indexing cases was generating errors from Kibana indicating "Failed to index document: java.lang.IllegalArgumentException: Document contains at least one immense term in field="_m_MailBody" (whose UTF8 encoding is longer than the max length 32766), all of which were skipped." To resolve this, if an embedded property exceeds the max length defined by Kibana, it will be truncated at 32k bytes in order to allow indexing to proceed.
INC-211184 · Issue 708499
Removed ORDER BY clause duplication when using MSSQL
Resolved in Pega Version 8.7.2
After updating from Pega 8.4 to Pega 8.7, executing the query for the report definition generated the error "SQLServerException: Incorrect syntax near the keyword 'ORDER'." Investigation showed the ORDER BY clause was added to the Native SQL query from the standard dataflow background task and from the native SQL API as well when using an MSSQL database. This has been resolved by adding changes to restrict the order by clause if the SQL query has order by clause already for MSSQL.