INC-143320 · Issue 602281
Support added for email addresses with hyphen in domain name
Resolved in Pega Version 8.3.5
When attempting to enter a email with a hyphen '-' in the domain part of an email ID ([email protected]), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.
INC-128880 · Issue 592817
Handling added for angle brackets in legacy Chart control
Resolved in Pega Version 8.3.5
When using Investigative Case Management, some report charts were not rendering correctly. This has been resolved by updating appendFormattedString in AbstractJsonDataGenerator.java to escape angled brackets (< and >) before appending the input.
INC-141322 · Issue 594513
Resolved drill up doubling the filter box
Resolved in Pega Version 8.3.5
When opening a report with a visual graph, clicking on one of the filtered options, leaving this box open (not submitting it) and then clicking on a bar in the visual graph of the report showed the contents of the graph, but then clicking on the report link to go back to the report overview caused a doubled filter box to be displayed. The report would then have to be reopened before being able to continue. The problem was that the value of .pyUI.pyConfigSecToShow was still set to "filter" after the drill down. When the drill back up happened, the report was trying to show the filter configuration section from before but the context was no longer available and it failed. This has been resolved by adding a call to pzCancelFilterLogicChanges in pzDrillUpReport to set the filters to the previous values and reset the value of pyConfigSecToShow.
INC-137317 · Issue 585404
Security improved for searches
Resolved in Pega Version 8.3.5
Authentication requirements have been added to activities associated with searching.
INC-139700 · Issue 591563
Shortcut works for copying reports into private rulesets
Resolved in Pega Version 8.3.5
Copying out of the box shortcuts to other categories in the Report Browser was failing with the error ".pyShortcutName: The rule name pyTimePerStage is a reserved name (starts with px, py, or pz) and is not created in a Pega- ruleset." This was caused by the system trying to create a new rule with a py prefix in a non pega- ruleset, which was a missed use case in the refactoring work of report actions to use the Record API. This has been corrected by moving the report ID generation logic from the activity pzValidateSaveAsInput to a new Rule-Utility-Function in the ReportingUtils library called pzGenerateUniqueRecordName so that it can also be used by pzCopyShortcutPostActivity7 when the shortcut's ID is prefixed with px, py, or pz.
INC-140701 · Issue 602862
The Report Resource Limit is applied on Job Scheduler
Resolved in Pega Version 8.3.5
The Job Scheduler was ignoring the application-wide limit for maximum number of rows to retrieve that was set on the Report > Settings landing page. If the limit was set on the Data Access tab of the report, it was honored. If it was set on the Application settings rule Pega-RulesEngine.pyMaxRecords it was not honored. This behavior was due to pzUpdateSystemSettings being called by pxRetrieveReportData. In pzUpdateSystemSettings, .pyContent.pyMaxRecords was updated to match the value in px.Requestor.pyReportSettings.pyMaxRecords. In some cases, that was not available and the max amount of records was not limited in that case. This has been resolved by updating pzUpdateSystemSettings to pull pyMaxRecords using @getRuleSystemSetting().
INC-175994 · Issue 667481
Removed redundant Microsoft Outlook email interaction chain
Resolved in Pega Version 8.6.2
When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.
INC-176881 · Issue 669701
Resource added to extract email threading code from message body
Resolved in Pega Version 8.6.2
In some scenarios the case ID was not being sent in the subject of email replies as expected, and the secure tracking code was part of the email body instead. That caused replies back to the email thread to create a new email interaction case instead of properly threading the new message into the conversation. Investigation traced this to some email clients removing space after the tracking code. To resolve this, an update has been made which will extract the tracking code from email-content html if it is found and otherwise fallback to the email body.
INC-178990 · Issue 664613
Added handling for reloading portal while ChatBot is active
Resolved in Pega Version 8.6.2
An issue was seen with UI rendering when a customer tried to reload the portal where the chatbot is deployed. Investigation showed that this was caused by the screen going to pyCreate harness instead of ChatPerform harness due tot he unexpected refresh, and has been resolved by updating the handling for the Chat Work page and the business case so that pyWorkPage is always Work-Channel-Chat.
INC-179888 · Issue 663845
Training data correctly added to model
Resolved in Pega Version 8.6.2
Negative training data was not getting added to the entity model. This was traced to logic used to remove consecutive spaces which was incorrectly removing new lines and leading to entity detection of entities such as address line. This logic has now been removed.