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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-156128 · Issue 620485

Added mail/telephone link to allowed CSP child frame

Resolved in Pega Version 8.6

After upgrade from v8.3 to v8.5, clicking on the mail / telephone link in the out of the box case participants gadget generated the Content Security Policy error "This content is blocked. Contact the site owner to fix the issue." Examination of the browser dev-tools console indicated the object refused to frame because it violated the Content Security Policy directive: "frame-src *". This behavior was specific to the Google Chrome browser, and has been resolved by adding code so the mailto: and tel: will be added to the frame-src when Data is selected under Child Frame-Source option. Unchecking the Data checkbox for Child Frame-Source on the policy landing page will remove these from allowed actions under CSP.

INC-156647 · Issue 626294

Improved disconnected requestor cleanup for FieldService

Resolved in Pega Version 8.6

A large number of requestors from FieldService with the status as 'Disconnected' were accumulating and causing performance issues. This was traced to the requestors not getting passivated due to users not logging out and new requestors being created for the same users next time, and was caused by the value of the DSS Initialization/PersistRequestor being set as "OnTimeout". When the DSS prconfig/timeout/browser/default is not configured, the default browser requestor timeout is 60 minutes. In this scenario, requestors were not passivating as the requestor passivation timeout was set to the refresh token lifetime for mobile users, which was very large and overwrote the DSS value. This has been resolved by removing the code which set the passivation timeout to the OAuth2 refresh token lifetime.

INC-156797 · Issue 618991

Property check handling updated for Ajax requestor

Resolved in Pega Version 8.6

SECU0001 alerts were seen when submitting a case in the interaction portal. Logging indicated the errors were related to the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties which are included in an Ajax request when they exist in the DOM and the 'pyGeolocationTrackingIsEnabled' when rule is true. The error was traced to a condition where a new thread request results in an unexpected property check that encounters a clipboard which doesn't have any pages created for that thread. To resolve this, the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties have been added to an allow list to handle the unexpected properties check.

INC-158489 · Issue 623452

Captcha control updated to support ClientValidation

Resolved in Pega Version 8.6

The required checkbox for the pzCaptcha control was not working when using a custom configuration, allowing a case to be submitted with a blank captcha even when the required parameter was selected on control. This was traced to a required parameter not being correctly populated to the pzCaptcha control, and has been resolved by adding ClientValidation into the pzCaptcha control so that if a required parameter is selected on the control it will be applied during case execution.

INC-160024 · Issue 625831

Deprecated authentication methods removed

Resolved in Pega Version 8.6

After upgrade, attempting to trigger the Pega hosted API externally through Post Man resulted in the exception "The method getAuthenticationService() is undefined for the type OAuth2AccessTokenValidation". This was traced to the use of references to the methods getAuthenticationService() and getAuthenticationServiceType(), which are not in use from v8.5 onwards in pzOAuth2AuthenticationActivity and have now been removed. For OAuth2 authentication, the service package should use authentication type as OAuth2; the system will then take care of validating the token and establishing the operator context.

INC-161660 · Issue 633032

Authorization token handling and cleanup improved

Resolved in Pega Version 8.6

When using a mobile app configured with default authentication, clicking on the "Trouble logging in?" link opened a new window and displayed the message "please contact your system administrator" along with the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY CODE-SECURITY PZGETAUTHORIZATIONCODE". This has been resolved. In addition, the OAuth token generation and handling has been improved, and the purge agent has been updated to accept a DSS setting for the max number of expired records to purge each time it is run. The default value is 5000.

SR-SR-D79737 · Issue 602304

Improvements for Report Definition OperatorID filtering

Resolved in Pega Version 8.6

Report Definition filters were not working as expected when data from the OperatorID page was used and authentication was enabled. This was traced to the OperatorID page not being correctly populated. To resolve this, the authentication logic has been modified to always create the OperatorID page at requestor level, and the HTTP API layer has been updated to remove the thread level OperatorID page if exists. In addition, an enhancement has been added for improved debugging on log appenders provided by log4j which allows log filtering based on the requestor and thread for a given appender at a specific log level.

SR-D18879 · Issue 500640

Logic update made to PrepareColors to resolve calculation ambiguity

Resolved in Pega Version 8.3.1

When a Report Definition was summarized, the executed report showed a graph for multiple categories but generated the error "No data to display" if given a single category. This was traced to an ambiguity in the Java syntax of the Rule-Utility-Function pzPrepareColors that led to a NegativeArraySizeException on a customer's environment. To resolve this, parentheses have been placed around a ternary operator to ensure the correct order of operations.

SR-D21527 · Issue 491736

Hidden filters will not be shown on the resulting report

Resolved in Pega Version 8.3.1

After setting up a Report Definition to be visible in report browser with all filters hidden, editing and saving the report resulted in the filter values being visible on the report. This has been resolved by modifying pzResolveCopyFilters activity so that If the filter view option is "Read only, allow no changes" and "Filter not visible in Viewer", it will skip copying the filter values on to the report definition page.

SR-D22885 · Issue 494162

Added check for empty class properties to report scheduler

Resolved in Pega Version 8.3.1

A report that was looking for events in the most recent X hours by using the "Difference In Hours" filter function ran in the foreground but failed with an exception when running under the scheduler. The same report ran as expected in background without the filter. This was traced to a classname property not being set on the clipboard, and has been resolved by adding a check for empty classes on the clipboard when scheduling a report.

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