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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-170423 · Issue 648984

Added catch for SAML WebSSO duplicate key exception

Resolved in Pega Version 8.5.4

After logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint. Cannot insert duplicate key in object." This has been resolved by updating the session index handling and adding a catch for the duplicate key exception.

INC-173294 · Issue 650236

Mobile "Forgot Password" supports circumstanced rule

Resolved in Pega Version 8.5.4

An enhancement has been added to support a circumstanced rule for the "Forgot Password" flow on mobile.

INC-173466 · Issue 651456

Operator security enhancements

Resolved in Pega Version 8.5.4

It was possible to enable an operator from the operator access landing page even when write access was denied in the data admin operator class. This has been corrected.

INC-183960 · Issue 675870

Condition check added to trigger search update

Resolved in Pega Version 8.6.4

Following work done to update deleting attachments for cases created through an email bot, search indexing was not updating automatically and a manual re-index was needed to allow the global search to work. This has been resolved with the addition of a condition check which will update the case when there is a delete operation done on the link page.

INC-198725 · Issue 707482

Elasticsearch will split queries to avoid URL length limits

Resolved in Pega Version 8.6.4

Elastic Search Functionality was not working and showed the status as Offline. Investigation showed that when an external Elasticsearch setup had an index prefix length = 200 and a large number of dedicated indexes, the error "too_long_frame_exception, reason: An HTTP line is larger than 4096 bytes" was generated. In this case, the system was working with approximately 87 dedicated indexes and the name for each of them was sent over the URL, resulting in this error message. This has been resolved by updating the system to split queries so as to not exceed the HTTP line limit in Elasticsearch.

INC-200973 · Issue 699266

Added handling for client-side validation errors in sub-reports

Resolved in Pega Version 8.6.4

When a sub-report was trying to access externally mapped fields or an optimized page property by JOIN of another class, the main report was unable to validate the Page property. This has been resolved by updating the activity code to handle client-side validation errors on main reports attempting to access the externally-mapped Page properties of another class in the sub-report.

INC-201625 · Issue 698655

Updated variable handling for filter logic to avoid reuse

Resolved in Pega Version 8.6.4

When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in the filter due to RRFilters_Logic reusing the strFieldName variable, and has been resolved by updating the variable handling to use a unique name, strPropName.

INC-202447 · Issue 698659

Updated variable handling for filter logic to avoid reuse

Resolved in Pega Version 8.6.4

When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in

INC-202480 · Issue 699082

Resolved report filter section freeze

Resolved in Pega Version 8.6.4

When opening a report with a count column, changing the order of one of the report columns resulted in the report freezing and requiring the report to be closed and re-run. This was traced to a double filter popup appearing that did not close after the column sorting, which happened if the report definition was configured as a summary with an aggregated column such as "Count” combined with a "Do not display group headings" setting on the Report Viewer tab. To resolve this, a new step has been added in the Activity pzPopulateSortOrder to call the pzCancelFilterLogicChanges activity.

INC-205075 · Issue 698741

Updated variable handling for filter logic to avoid reuse

Resolved in Pega Version 8.6.4

When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in

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