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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B16331 · Issue 303039

Check added to WorkUnlock to ensure cover page exists

Resolved in Pega Version 7.3

An intermittent error was logged related to workunlock. This was caused by Work-.Close calling workUnlock from the param.coverPage without performing a check first to ensure that the coverPage exists and has a class. To fix this, the WorkUnlock activity has been modified to verify that the coverPage has a class before unlocking the cover object.

SR-B16331 · Issue 294717

Cover page check added to Work-Close

Resolved in Pega Version 7.3

An intermittent stack trace was being generated in Work-Close; this has been resolved by adding a check to ensure that the coverPage exists and has a class.

SR-B16784 · Issue 287160

Attachments removed when work object withdrawn

Resolved in Pega Version 7.3

After adding an attachment and then withdrawing the case, the unneeded attachments were still being stored in the attachments section until a refresh was performed. This was traced to code in the UpdateAndDeleteAssignments activity that appended the target page rather than replacing. This has been modified to ensure attachments are eliminated when the status of a work object is moved to 'Withdraw'.

SR-B17100 · Issue 290607

Optimistic locking fixed for GetNextWork

Resolved in Pega Version 7.3

The optimistic locking feature was is not working as expected when GetNextWork was invoked. This was caused by missing parameter passing, and has been fixed.

SR-B1734 · Issue 272443

Added content to blank headers for screen readers

Resolved in Pega Version 7.3

The out-of-the-box report browser previously used a grid where two of the table headers were blank, causing screen readers to not read out these two cells. This has been resolved with the addition of a binary transparent image and an associated tooltip to provide content for screen readers to act upon.

SR-B1734 · Issue 272039

Added content to blank headers for screen readers

Resolved in Pega Version 7.3

The out-of-the-box report browser previously used a grid where two of the table headers were blank, causing screen readers to not read out these two cells. This has been resolved with the addition of a binary transparent image and an associated tooltip to provide content for screen readers to act upon.

SR-B2595 · Issue 274239

Enabled process cleanup for change stage shape

Resolved in Pega Version 7.3

When using the "Approve\Reject" step in case designer on a flow containing logic to jump back to a previous stage on rejection, the system created the new assignment needed for jumping back to the previous stage but did not clean up the existing assignment. This caused two parallel flows at the same time and the old assignment was loaded on the screen. This has been fixed by enabling the CleanUpProcesses parameter in the Change stage shape function of pzPostApprovalActions.

SR-B26257 · Issue 288790

Fixed SMA broken item requeue

Resolved in Pega Version 7.3

When attempting to requeue a broken item using the SMA, the requeue failed with an error about Attribute Based Access Control. This was traced to the API passing a thread object that did not have any executable associated with it; the system will now create a new executable instance if the getThread().retrieveContext() is null.

SR-B2709 · Issue 276670

Fixed OOM exception during DL import on JVM

Resolved in Pega Version 7.3

An OOM exception was generated during DL import on JVM when the DL being deployed had an very large number of hotfixes relating to CarDirectories. This was traced to each directory deployment creating a new instance of JarLoaderTool to internally build the cache (VersionedJdbcJarReader) which was then never cleared from the Mbean cache. This has been corrected by adding a check to release memory.

SR-B30410 · Issue 294913

Report drilldown works with 'do not display group headings'

Resolved in Pega Version 7.3

When sub-report properties were used in the main reports column source, the report definition displayed the expected results when clicking on a configured drilldown report and chart but displayed no results when listview dataset was clicked. This was traced to having "Do not display group headings" enabled in combination with drilldowns, and has been resolved.

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