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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160288 · Issue 626066

Kerberos handling updated for database remap

Resolved in Pega Version 8.4.5

After upgrade from Pega v7.2 to Pega v8.4, using Kerberos authentication was failing during the remap task. Investigation showed that null username and password values were being passed to SchemaAssignmentUtility along with the flags as arguments, causing the utility to misinterpret the arguments. As arguments should be populated only when flags and values are available and not null, an update has been made which will set the username and password flags only if they are not null in the Remap database tables target.

INC-161984 · Issue 638855

Web Tier busy threads released on timeout

Resolved in Pega Version 8.4.5

Tomcat Web Tier Busy Threads were not being correctly released, causing stability and performance problems that included health check pings not receiving a thread to service the request so the node was marked as bad, users were quiesced, and the node replaced. Investigation showed the 'put' on the blocking queue did not time out when the queue was full and waited indefinitely, keeping the thread blocked. To resolve this, the system will use 'offer' on the blocking queue instead of 'put' to force thread release on timeout. In addition, debug logs have been added to understand when the offer (or Put) does not succeed and the state of the queue that is causing this issue; the debug logs for class com.pega.pegarules.session.internal.serverpush.RoboticAutomationImpl should be enabled only if the thread busy issue is observed and for limited time window while actively debugging.

INC-162262 · Issue 654955

Query added to find time zone for MSSQL database

Resolved in Pega Version 8.4.5

The exception "com.microsoft.sqlserver.jdbc.SQLServerException: xp_regread() returned error 5, 'Access is denied.'" was generated when the AES agent PushDBSizeInfo was being run. This was traced to the GetDBInfo activity trying to retrieve the time zone of the MSSQL database by executing a query that used a Microsoft SQL routine to read the windows registry to get the current time zone. The error was not due to security within the SQL Server, but instead was caused by Microsoft Windows security related to the permissions on the registry keys for the users under which specific SQL Server processes were running. To resolve this, an update has been made to call a different query which will get the time zone for the SQL Server.

INC-171587 · Issue 651026

Resolved Push Node Daily Information exception

Resolved in Pega Version 8.4.5

The "Push Nodes Info Daily" agent was generating an exception on each of the nodes. This has been resolved by enhancing the PegaAESRemote code to handle the exception and get the node info locally, then push it to the console when it is not able to get it via the cluster management API.

SR-D53176 · Issue 541796

Error when adding function filter will persist

Resolved in Pega Version 8.4.1

When an exception occurred while adding a filter in the report viewer, the error was shown but cleared due to an immediate refresh of the parent section. Analysis found that step2 of pzGetFiltersFromContent was failing, after which the error was shown, the section reload happened, and the error disappeared. To resolve the error being cleared prematurely, the pzOnLoadReloadReport control has been modified so that when there are messages on the top level page (pyReportContentPage), a parameter will be set on HarnessContextMgr to not to clear them during the next refresh call.

SR-D64231 · Issue 539235

Export to Excel cell style control added

Resolved in Pega Version 8.4.1

If a column was formatted with an auto generated numeric control, a new cell style was generated for every row during the export to Excel process. Since there is a limit on the amount of cell styles, once the number of rows in the file was greater than 64000 an error was generated. To resolve this, the system will disable the creation of a new cell style for every instance when an auto-generated numeric control is used.

SR-D65327 · Issue 534572

Backspace keydown handler updated for all textinput modes

Resolved in Pega Version 8.4.1

Attempting to use the Backspace key to remove input from a number cell (either Integer or Decimal) did not work. When the action was performed by a Manager, the Backspace key works as expected. Investigation showed the logic in the keydown handler for the backspace key in pega_report_events.js was only ignoring the e.preventDefault() call when the textinput node type was text, not number or other input types. To correct this, the keydown handler has been updated so the backspace key in pega_report_events.js maintains the default backspace functionality for all textinput modes, not just those of type 'text'.

SR-D69098 · Issue 534043

Export to Excel works for for report definition with duplicate columns

Resolved in Pega Version 8.4.1

After adding a date column to a report definition (2nd column in the report), the data displayed correctly in the UI but Export to Excel failed with the error "Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyDateValue(2) is not valid." This was traced to an out of bounds exception thrown if there were two or more columns with the same calculation. When preparing for export, the column with the duplicate calculation would not get added to the map of report UI fields. To resolve this, the system has been updated to allow report definition columns with the same calculation to be properly mapped to a UI field.

SR-D69108 · Issue 543847

Handling added for drag-and-drop with deleted report templates

Resolved in Pega Version 8.4.1

After adding a new report, an error appeared when trying to use drag-and-drop to add a column (Page List) from the Data Explorer in the report browser. This was traced to refactor work done to use the Record API throughout reporting: the ruleset on new reports was not being reset from a Pega- ruleset to an application ruleset, causing columns the referenced properties defined outside the platform to be rejected. This use case was missed because case types define their own report templates on creation, but in this scenario those had been deleted. To resolve this, the system has been updated to call pxChooseBestRuleset from pxShowReport in order to enable the use of properties defined in the application prior to saving the report.

SR-D71408 · Issue 534936

DIrty check flag triggered by adding columns and filters

Resolved in Pega Version 8.4.1

If a report was edited and closed without saving, the dirty check worked as expected. However, if new columns or filters were added and the report closed without saving, the dirty check did not appear. This has been resolved by updating the check logic.

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