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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142589 · Issue 595489

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.4.3

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

INC-141579 · Issue 591852

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-142674 · Issue 594496

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-137255 · Issue 584910

Resolved Cassandra query read/write latency

Resolved in Pega Version 8.3.5

Read/write latency was seen when certain Cassandra queries were triggered by the system. This was traced to an unusual case where a flush was not done for an exceptionally long time period, and has been resolved.

INC-128880 · Issue 592817

Handling added for angle brackets in legacy Chart control

Resolved in Pega Version 8.3.5

When using Investigative Case Management, some report charts were not rendering correctly. This has been resolved by updating appendFormattedString in AbstractJsonDataGenerator.java to escape angled brackets (< and >) before appending the input.

INC-141322 · Issue 594513

Resolved drill up doubling the filter box

Resolved in Pega Version 8.3.5

When opening a report with a visual graph, clicking on one of the filtered options, leaving this box open (not submitting it) and then clicking on a bar in the visual graph of the report showed the contents of the graph, but then clicking on the report link to go back to the report overview caused a doubled filter box to be displayed. The report would then have to be reopened before being able to continue. The problem was that the value of .pyUI.pyConfigSecToShow was still set to "filter" after the drill down. When the drill back up happened, the report was trying to show the filter configuration section from before but the context was no longer available and it failed. This has been resolved by adding a call to pzCancelFilterLogicChanges in pzDrillUpReport to set the filters to the previous values and reset the value of pyConfigSecToShow.

INC-137317 · Issue 585404

Security improved for searches

Resolved in Pega Version 8.3.5

Authentication requirements have been added to activities associated with searching.

INC-139700 · Issue 591563

Shortcut works for copying reports into private rulesets

Resolved in Pega Version 8.3.5

Copying out of the box shortcuts to other categories in the Report Browser was failing with the error ".pyShortcutName: The rule name pyTimePerStage is a reserved name (starts with px, py, or pz) and is not created in a Pega- ruleset." This was caused by the system trying to create a new rule with a py prefix in a non pega- ruleset, which was a missed use case in the refactoring work of report actions to use the Record API. This has been corrected by moving the report ID generation logic from the activity pzValidateSaveAsInput to a new Rule-Utility-Function in the ReportingUtils library called pzGenerateUniqueRecordName so that it can also be used by pzCopyShortcutPostActivity7 when the shortcut's ID is prefixed with px, py, or pz.

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