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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-147643 · Issue 605386

Corrected filtering logic for Report Definition with declarative join

Resolved in Pega Version 8.5.2

When using a report definition with declarative join enabled, running the report produced the correct results, but filtering on any other column resulted in all values being shown. This has been resolved by modifying the logic used for pzGetGridColUniqueValues.

INC-147856 · Issue 607132

Description input for new reports restricted to 64 characters

Resolved in Pega Version 8.5.2

After saving a report with a description containing more than 64 characters, trying to delete the same report generated error messages saying the report description exceeds 64 characters. There was no maximum character limit set on the description input when creating/editing/save as a report. The delete modal shows any page-level warnings, so the guard rail warnings show up at that time. This has been resolved by disallowing the creation of a description greater than 64 characters in length.

INC-150054 · Issue 607387

Drilldown works for display of all locks

Resolved in Pega Version 8.5.2

In Developer studio, drilling down from the summary count of all locks to see the actual cases locked gave a generic error screen. This was a missed drilldown use case for List Views during security updates, and has been resolved.

SR-D91660 · Issue 555724

Updated document ID handling for deleting indexes

Resolved in Pega Version 8.5.2

When trying to delete a document for index name "work*", intermittent errors were seen indicating an invalid index name or index does not exist value. This has been resolved by updating the handling for delete by ID.

INC-120299 · Issue 578183

Added null check to ActivityStatusExceptionHandler

Resolved in Pega Version 8.5.2

Invalid Parameter Exceptions were being logged in the production environment related to an 'CPMInteractionPortalWorkArea' execution error on page 'pyTmpDisplayHarness' indicating "Invalid value for aReference passed to com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getProperty(String, char)". This has been resolved by adding a null check before reading the DC data model in the activity ActivityStatusExceptionHandler.

INC-128279 · Issue 591378

Layout Group tab alignment correctly shown in Microsoft Internet Explorer

Resolved in Pega Version 8.5.2

Even though the responsive breakpoint for a layout group was disabled, the tabs were getting changed to Menus in Microsoft Internet Explorer. This was traced to Tab-overflow being triggered in very small viewports when using Internet Explorer 11, and has been resolved by adding dom manipulations for all layout groups.

INC-132176 · Issue 588809

Cache cleared before PDF generation to ensure proper fonts

Resolved in Pega Version 8.5.2

The font File OCRAEXT.ttf added at location "/usr/local/tomcat/fonts" was not being picked when the PDF was generated via an agent execution. When the same activity was run manually, the font issue was sporadic. Investigation showed that when multiple apps use the same props directory but different fonts directories, the handling would sometimes cause one app to use another app's props file with the result of the improper fonts mapping. To resolve this, an update has been made to clear the cache before PDF generation starts to ensure the library reads the proper fonts.

INC-132219 · Issue 580266

Values with accent characters are sorted properly

Resolved in Pega Version 8.5.2

Table Layout column values using a pagelist were not sorted properly when the data contained French accent characters. This has been resolved.

INC-132569 · Issue 595174

Resolved case detail overwrite

Resolved in Pega Version 8.5.2

In the interaction portal, when the same property (dropdown) was used to populate the details of sections in two cases, the first section (email case) details were replaced by the second section (outbound call case) details. Investigation showed that the refresh API was getting the reloadElement in the entire DOM based on the event target name property. To resolve this, updates have been made to use context DOM APIs to get the correct section.

INC-133576 · Issue 590325

Expandable Grid behavior corrected

Resolved in Pega Version 8.5.2

Expanding any row in master details was collapsing a previously expanded row. This has been corrected.

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