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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D29114 · Issue 499930

Added handling for bulleted text insert triggering audit

Resolved in Pega Version 8.3.1

When a bulleted text (copied from an email or rich text ) was used in the text area property, the audit considered it as a change even when there was no change. This was tracked to the field value 'pyHistoryMemo • ChangeTrack_Add' in @baseclass which is being used to get the localized value for audit memo: the field value accepts only 2 parameters, but the inserted text area input contained the '\t' that is used for parameter translation. To resolve this, the system will call the addMemoForSecurityChangeTracking utility method to replace all \t's present in both the Current Value and Previous value with 'empty' such that no '\t' characters are available in either of the string parameters.

SR-D37444 · Issue 507037

WorkBasketGadget control updated for improved backwards compatibility

Resolved in Pega Version 8.3.1

After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.

SR-D50144 · Issue 513684

Dynamic RTE support added to Word document generation

Resolved in Pega Version 8.3.1

Pega document generation from a Word template was not properly replacing field codes in the document header or footer and failed to render images embedded in rich text fields. An enhancement has now been added to pzGenerateDocument which will support dynamic content from RTE.

SR-D5904 · Issue 488562

Discard changes dialog now showing for local actions

Resolved in Pega Version 8.3.1

After having modified case data without saving and clicking on a menu entry (left menu, search, ...), the system shows a dialog box to ask the user to confirm it is ok to discard changes. However, this confirmation dialog did not work with local actions, leading users to lose their work without any warning nor any way to step back. This was traced to a difference in the dirty form check, which was not present when launching a local action from a case. An enhancement has now been added to the handleMenuAction js function in pypega_ui_harnessactions.js which will perform a dirty form check with a prompt.

SR-D16543 · Issue 487945

Thread cleanup improved for application switching to resolve skin issue

Resolved in Pega Version 8.3.1

After opening a Case from the HR application and then switching to another application to open another case, the Review Harness skin control was not loading correctly. This was traced to a thread cleanup issue relating to the Portal: on application switch, the system should clean up all threads created on the current application before switching to new application, but in this case thread cleanup was not happening as expected due to conflicts in the unload event handling. This has been corrected.

SR-D18879 · Issue 500640

Logic update made to PrepareColors to resolve calculation ambiguity

Resolved in Pega Version 8.3.1

When a Report Definition was summarized, the executed report showed a graph for multiple categories but generated the error "No data to display" if given a single category. This was traced to an ambiguity in the Java syntax of the Rule-Utility-Function pzPrepareColors that led to a NegativeArraySizeException on a customer's environment. To resolve this, parentheses have been placed around a ternary operator to ensure the correct order of operations.

SR-D21527 · Issue 491736

Hidden filters will not be shown on the resulting report

Resolved in Pega Version 8.3.1

After setting up a Report Definition to be visible in report browser with all filters hidden, editing and saving the report resulted in the filter values being visible on the report. This has been resolved by modifying pzResolveCopyFilters activity so that If the filter view option is "Read only, allow no changes" and "Filter not visible in Viewer", it will skip copying the filter values on to the report definition page.

SR-D22885 · Issue 494162

Added check for empty class properties to report scheduler

Resolved in Pega Version 8.3.1

A report that was looking for events in the most recent X hours by using the "Difference In Hours" filter function ran in the foreground but failed with an exception when running under the scheduler. The same report ran as expected in background without the filter. This was traced to a classname property not being set on the clipboard, and has been resolved by adding a check for empty classes on the clipboard when scheduling a report.

SR-D26815 · Issue 500189

Updated support for numeric values in text columns during Excel export

Resolved in Pega Version 8.3.1

After creating a report definition that included currency and percentage as a columns, the currency, percentage, and number format were not shown as expected for the locale when the report was exported to Excel. This was an inadvertent side effect of work performed to resolve issues for text columns formatted by non-numeric controls, and has been resolved by moving the support for numeric values in Text columns from ReportUIField to NumericReportUIField.

SR-D27528 · Issue 501369

Return from drilldown in frameless portal corrected

Resolved in Pega Version 8.3.1

Drill up after drilling down on a dashboard chart in a frameless portal (such as Case Worker or Case Default) was throwing an exception. This was caused by the top-level page generated during drilldown not having pyRetainPage set to true, causing it to be removed from the clipboard by doUIAction. This has been resolved by updating runReport to set pyRetainPage if it needs to create the top-level page.

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