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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-157317 · Issue 620574

Signature Capture supported in RDL

Resolved in Pega Version 8.6

An enhancement has been added which supports using Signature Capture on forms in repeating dynamic layouts.

INC-157532 · Issue 631716

Corrected runtime name length check for custom fields to resolve logged error

Resolved in Pega Version 8.6

The error "Notification_MobilePush.Action ERROR - Can't parse JSON string to map" was being frequently logged. Investigation showed that in the Step8 activity in pySendNofication from Pega-Notification-MobilePush class, setting @String.length(customFields)>0 where customFields was a local value caused the runtime length check on customFields to fail. To resolve this, the Step8 activity in pySendNofication from Pega-Notification-MobilePush class has been modified from using @String.length(customFields)>0 to use @String.length(Local.customFields)>0.

INC-157596 · Issue 624791

Mobile channel upgrade wizard correctly initiated

Resolved in Pega Version 8.6

After upgrade, the offline mobile app was not loading the correct portal. This was traced to missing properties needed to launch the upgrade wizard for channels upgrading from a previous release to v8.5, and has been resolved by setting those properties in upgrade activities.

INC-160275 · Issue 628103

Unchecked Include descendant classes in pyFeedUserDetails report definition

Resolved in Pega Version 8.6

After upgrade from Pega 7.4. to Pega 8.4, the use of a custom class 'XX-Data-OperatorLoginDetails' which pattern-inherits from Data-Admin-Operator-ID was causing the error "Union not applied because properties [pyImageFileName, pyEmailAddress, pyUseLocale, pyDefaultTimeZone] are not optimized in Data-OperatorLoginDetails”. This happened when the case manager portal was launched and the report definition pyFeedUserDetails (introduced in newer releases) was running by default, and was due to the presence of a few unoptimized properties when the report definition had "Report on Descendant classes" - include all descendant classes, checked by default. To resolve this, the checkbox to Include descendant classes in pyFeedUserDetails is now set as unchecked by default.

INC-160295 · Issue 635008

Null check added for pzinskey in CSLoadSelectedArticle

Resolved in Pega Version 8.6

In step 5 of CSLoadSelectedArticle, there is a call to pzGetAssociatedTags. Step 1 of pzGetAssociatedTags is an Obj-Browse with MaxRecords set to 100000000, and there is logic to retrieve records where pxLinkedRefFrom = Primary.pzInsKey. If Primary.pzInsKey is null, then the Obj-Browse will fetch all of the records. In order to prevent an unnecessary flood of results, a when condition has been added in the CSLoadSelectedArticle rule to check pzInskey so that when the context is empty the system will not call the pzGetAssociatedTags and return the entire record set.

INC-160851 · Issue 631620

Multiple Pulse attachments deleted correctly from datapage

Resolved in Pega Version 8.6

If a Pulse post had only one attachment, removing the post using the Delete option correctly deleted the attachment from Link-attachment and Data-WorkAttach-File. However, if more than one attachment was present, the attachments were removed from view in the UI but were not deleted as expected from the datapage D_AttachmentList. This caused the pr_data_file table to grow very large. Investigation traced the issue to a 'when' condition in the PegaSocial-Message-ValidateDelete activity that was incorrectly being set to true due to a null value and causing the system to skip the deletefile step. This has been resolved by updating the logic to correctly handle removing multiple attachments on delete of a post.

INC-127102 · Issue 602697

Synchronized BatchStatus email available for multi-node

Resolved in Pega Version 8.6

An enhancement has been added which will handle synchronization between BatchStatus used in different events on different nodes and send email notifications.

INC-128880 · Issue 592816

Handling added for angle brackets in legacy Chart control

Resolved in Pega Version 8.6

When using Investigative Case Management, some report charts were not rendering correctly. This has been resolved by updating appendFormattedString in AbstractJsonDataGenerator.java to escape angled brackets (< and >) before appending the input.

INC-132169 · Issue 584760

NativeSQL will use inline rule resolution for core components

Resolved in Pega Version 8.6

After upgrade, nodes were going down with a heartbeat error. This was traced to issues with NativeSQL taking a very long time to generate queries due to the overhead in calling multiple complex functions to resolve rules. To correct this, updates have been made to resolve the standard set of functions used by core components inline in NativeSQL function resolution.

INC-133482 · Issue 605003

Corrected isExternal flag not resetting

Resolved in Pega Version 8.6

Corrected isExternal flag not resettingIf an extraction referred to external tables, an isExternal flag that was set to true during the Extraction process did not get reset to false for the tables which were not referring to external. This has been corrected.

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