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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-207009 · Issue 718286

Explicit expiration added to avoid searching for expired requestor

Resolved in Pega Version 8.8

A login page was taking long time to display. This was traced to pre-authentication cookie in the browser pointing to the requestor object on the server which triggered a lookup across the entire cluster of servers to find the requestor. This was not only taking time, but the attempt to find the requestor in the cluster would always fail to return results as the requestor was not passivated but instead removed after two minutes. To resolve this, an expiration has been added to the Pega-RULES cookie when the value is pre-authenticated. The time to expire is derived based on the short-lived requestor time for unauthenticated requestors + 1 minute, and will be 2 minutes by default. This will avoid searching for a requestor across all nodes in cluster when the requestor has already timed out and been destroyed by server.

INC-207159 · Issue 707618

Localization added for delegated datatype tab

Resolved in Pega Version 8.8

Localization was not working for the title of a thread which opened when attempting to edit the delegated datatype. This has been corrected.

INC-208424 · Issue 707613

Custom header character encoding for Subject added

Resolved in Pega Version 8.8

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-210475 · Issue 705370

JVM check added for memory allocation metrics collection

Resolved in Pega Version 8.8

After update, frequent errors were logged regarding "ThreadMXBean) ERROR - Cannot get memory allocation data for thread". This was due to the collection of memory allocation data only being available for SUN based JVMs while the system experiencing the error runs IBM JDK. To resolve this, checks have been added to determine whether the thread memory allocation metrics collection attribute is supported by the JVM or not, and if not the collection will be disabled.

INC-210771 · Issue 708813

Updated access group handling for CurrentWorkPool property

Resolved in Pega Version 8.8

After update, the pxThread.pxCurrentWorkPool property was not properly populated in App Requestors when the activity was called from Rest service. This was caused by a difference in the authentication check after a security modification, and has been resolved.

INC-210855 · Issue 715821

BigDecimal handling updated for @ sum function

Resolved in Pega Version 8.8

The @ sum function was not behaving correctly. This was traced to the java code in the 'sum--(ClipboardPropertyCollection)' function which was not properly converting the double to Bigdecimal for some of the inputs like 500, 500, 600.11. This has been resolved by modifying the function to convert input properties to BigDecimal, add BigDecimal values, and return the result.

INC-211101 · Issue 709880

ClipboardPageImpl handling updated for virtual list variable mRepresentativeRow

Resolved in Pega Version 8.8

A Concurrent Modification exception was seen after update. This was traced to the ClipboardPageImpl use of a virtual list variable "mRepresentativeRow" in the "InMemoryStringTable" class's method where it was iterating the "InMemoryStringTable" while the same list("InMemoryStringTable") was being modified by another thread at the same time. This has been resolved by modifying the Java file InMemoryStringTable to create a copy of the variable mRepresentativeRow to make sure that while iterating over it, the application will iterate only on a copied variable and not the original variable to prevent the concurrent modification exception.

INC-211178 · Issue 704591

Decimal parameters retain null value instead of being set to 0

Resolved in Pega Version 8.8

When mapping any data in 8.6+, if the source is a decimal property rule and the target is a parameter defined as decimal, the decimal parameter's value will be 0 if the source property is null. This was a behavior change from previous versions of Pega where the target parameter would be null. This has been resolved by changing the code generation for the read operation on the parameter decimal type assignment to use resolveToString() instead of calling resolveToBigDecimal() so a null value is retained.

INC-211292 · Issue 705884

Updated handling for last_access to improve backwards compatibility

Resolved in Pega Version 8.8

After update from Pega 8.3 to Pega 8.6, many errors were seen in the logs regarding the call of the Pega API /api/v1/nodes/all/requestors. In 8.3, the API was responding with the field last_access populated properly, but this field was blank in the new version. This was an unintended consequence of work done to resolve inconsistencies with the date format in Admin Studio, and has been resolved.

INC-211480 · Issue 712420

Handling added updates involving Oracle descending column

Resolved in Pega Version 8.8

The build was failing when attempting to update to Pega 8.6, and an error indicating an issue with Oracle columns was generated. Investigation showed that when a column changed that belonged to an index which had a 'desc' column (even if the changed column was not specified as desc), an Oracle restriction was triggered. This occurred with any column size increase if the column participated in an index containing a descending column or a function index. This has been resolved by adding a step to drop the index before altering the column if a Descending index is involved, and to catch the case where the resized index is part of an index that has a descending column but is not necessarily a descending column itself.

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