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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90750 · Issue 549580

Search behavior change after update corrected

Resolved in Pega Version 8.2.7

After update, changes were seen in the search behavior that included the toggle button at the top left corner of the landing page becoming disabled when re-indexing was in process, the Re-index buttons becoming disabled and a cancel button appearing in place of the re-index button for the specific index category being indexed, indexing done through batch indexers not presenting progress in the document size column every 10 seconds but instead presented the whole row for the index category as blank, and progress being indicated by the changing figures under the Queue Information section on the Search Landing Page. This was due to a conflict in which ruleset was highest after rulesets were imported during update, and has been resolved by updating pzLPSearchManagerReIndexSection to use the correct version of the ruleset.

SR-D91038 · Issue 553164

Corrected report with combo chart in Case Manager portal

Resolved in Pega Version 8.2.7

After adding the required columns a report in the report viewer and then adding a combo chart and dropping the summarized column on the y-axes and group by column on X-axis, clicking on "done editing" generated the error "pyUI.pyChart: You must have at least two Aggregate Columns in the chart series .pyUI.pyChart.pyDataAxis(1).pyChartOutputType: A Combo chart requires at least 1 Chart Type be a Column". Investigation showed that the second DataAxis page was getting deleted in the pzCleanChartDataAxis activity, causing the validation to fail. This has been resolved by adding a 'when' rule to "pzChartIsSingleY" that checks for "SingleYAxisClustered" chart and refers the same in pzCleanChartDataAxis to skip the data axis deletion.

SR-D94002 · Issue 553766

Export to Excel cell style control added

Resolved in Pega Version 8.2.7

If a column was formatted with an auto generated numeric control, a new cell style was generated for every row during the export to Excel process. Since there is a limit on the amount of cell styles, once the number of rows in the file was greater than 64000 an error was generated. To resolve this, the system will disable the creation of a new cell style for every instance when an auto-generated numeric control is used.

INC-198725 · Issue 707484

Elasticsearch will split queries to avoid URL length limits

Resolved in Pega Version 8.7.2

Elastic Search Functionality was not working and showed the status as Offline. Investigation showed that when an external Elasticsearch setup had an index prefix length = 200 and a large number of dedicated indexes, the error "too_long_frame_exception, reason: An HTTP line is larger than 4096 bytes" was generated. In this case, the system was working with approximately 87 dedicated indexes and the name for each of them was sent over the URL, resulting in this error message. This has been resolved by updating the system to split queries so as to not exceed the HTTP line limit in Elasticsearch.

INC-201625 · Issue 698654

Updated variable handling for filter logic to avoid reuse

Resolved in Pega Version 8.7.2

When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in the filter due to RRFilters_Logic reusing the strFieldName variable, and has been resolved by updating the variable handling to use a unique name, strPropName.

INC-202480 · Issue 711699

Resolved report filter section freeze

Resolved in Pega Version 8.7.2

When opening a report with a count column, changing the order of one of the report columns resulted in the report freezing and requiring the report to be closed and re-run. This was traced to a double filter popup appearing that did not close after the column sorting, which happened if the report definition was configured as a summary with an aggregated column such as "Count” combined with a "Do not display group headings" setting on the Report Viewer tab. To resolve this, a new step has been added in the Activity pzPopulateSortOrder to call the pzCancelFilterLogicChanges activity.

INC-209399 · Issue 708571

Handling added for indexing items exceeding Kibana max size

Resolved in Pega Version 8.7.2

Indexing cases was generating errors from Kibana indicating "Failed to index document: java.lang.IllegalArgumentException: Document contains at least one immense term in field="_m_MailBody" (whose UTF8 encoding is longer than the max length 32766), all of which were skipped." To resolve this, if an embedded property exceeds the max length defined by Kibana, it will be truncated at 32k bytes in order to allow indexing to proceed.

INC-211184 · Issue 708499

Removed ORDER BY clause duplication when using MSSQL

Resolved in Pega Version 8.7.2

After updating from Pega 8.4 to Pega 8.7, executing the query for the report definition generated the error "SQLServerException: Incorrect syntax near the keyword 'ORDER'." Investigation showed the ORDER BY clause was added to the Native SQL query from the standard dataflow background task and from the native SQL API as well when using an MSSQL database. This has been resolved by adding changes to restrict the order by clause if the SQL query has order by clause already for MSSQL.

INC-215209 · Issue 714620

Updated variable handling for filter logic to avoid reuse

Resolved in Pega Version 8.7.2

When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in the filter due to RRFilters_Logic reusing the strFieldName variable, and has been resolved by updating the variable handling to use a unique name, strPropName.

INC-216359 · Issue 714617

Updated variable handling for filter logic to avoid reuse

Resolved in Pega Version 8.7.2

When adding the property "ItemStatus" as a filter for a report, the validation message: "This property does not exist or has no column mapping" appeared. This was traced to an empty caption for a class join property used in the filter due to RRFilters_Logic reusing the strFieldName variable, and has been resolved by updating the variable handling to use a unique name, strPropName.

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