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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D81496 · Issue 547169

Data Social tag class FTS index query improvements

Resolved in Pega Version 8.2.7

A query intended to select from the link tag table to see if any cases were linked to the tag in question and then index the tag change was causing performance issues. Investigation showed that checking tag associations during FTS indexing fetched all matching rows from the table even though one was sufficient. To resolve this, the query will be created with max result count = 1, fetching up to 2 rows from the table.

SR-D88500 · Issue 562655

Eligibility prompt integer values sorted by incremental size

Resolved in Pega Version 8.2.7

In an Offer rule on the Eligibility tab of the Eligibility Builder, an eligibility row using {integer property} comparator {value} had the list of prompt values sorted alphabetically for integer values rather than incremental size when using Select value -> Existing Values. This has been corrected by revising the logic in addValuesToOutputPage to call Report.sort with different sorting algorithm for numeric values. Logic was also updated to call Report.sort for prompt lists.

SR-D90232 · Issue 555780

Combo charts now support conditional colors

Resolved in Pega Version 8.2.7

An enhancement has been added to facilitate the use of conditional colors in combination charts.

SR-D90750 · Issue 549580

Search behavior change after update corrected

Resolved in Pega Version 8.2.7

After update, changes were seen in the search behavior that included the toggle button at the top left corner of the landing page becoming disabled when re-indexing was in process, the Re-index buttons becoming disabled and a cancel button appearing in place of the re-index button for the specific index category being indexed, indexing done through batch indexers not presenting progress in the document size column every 10 seconds but instead presented the whole row for the index category as blank, and progress being indicated by the changing figures under the Queue Information section on the Search Landing Page. This was due to a conflict in which ruleset was highest after rulesets were imported during update, and has been resolved by updating pzLPSearchManagerReIndexSection to use the correct version of the ruleset.

SR-D91038 · Issue 553164

Corrected report with combo chart in Case Manager portal

Resolved in Pega Version 8.2.7

After adding the required columns a report in the report viewer and then adding a combo chart and dropping the summarized column on the y-axes and group by column on X-axis, clicking on "done editing" generated the error "pyUI.pyChart: You must have at least two Aggregate Columns in the chart series .pyUI.pyChart.pyDataAxis(1).pyChartOutputType: A Combo chart requires at least 1 Chart Type be a Column". Investigation showed that the second DataAxis page was getting deleted in the pzCleanChartDataAxis activity, causing the validation to fail. This has been resolved by adding a 'when' rule to "pzChartIsSingleY" that checks for "SingleYAxisClustered" chart and refers the same in pzCleanChartDataAxis to skip the data axis deletion.

SR-D94002 · Issue 553766

Export to Excel cell style control added

Resolved in Pega Version 8.2.7

If a column was formatted with an auto generated numeric control, a new cell style was generated for every row during the export to Excel process. Since there is a limit on the amount of cell styles, once the number of rows in the file was greater than 64000 an error was generated. To resolve this, the system will disable the creation of a new cell style for every instance when an auto-generated numeric control is used.

INC-182245 · Issue 664456

Updated dedicated index reindexing check

Resolved in Pega Version 8.7.1

Attempts to reindex were not successful after a dedicated index failed with the error "Not enough active shards for index work to meet write consistency of quorum". This has been resolved by updating the system to validate the cluster state for the dedicated index name instead of the work index name when performing a dedicated index Reindex.

INC-195511 · Issue 693219

Check added for child join class when using ABAC

Resolved in Pega Version 8.7.1

When a join was applied on a report definition and the same join class had a child class to which ABAC was applied (for some property eg., isABC), an "invalidreference" exception (isABC) was generated. This was traced to the system taking into account the child class of the join class while running the report, and has been resolved by adding a check to handle this scenario.

INC-198273 · Issue 688355

DSS added to control BIX extraction time properties

Resolved in Pega Version 8.7.1

After upgrade from Pega 7.3 to Pega 8, downstream systems were failing to process the BIX extract manifest summary file. This was due to three columns which were introduced in Pega 7.3.1 to handle any failures during BIX incremental extraction: pxStartCommitDateTime, pxEndCommitDateTime, and pxLastSuccessFulCommitDateTime. To support better backwards compatibility, this fix introduces the below DSS to allow disabling of the new columns. BIX/disableSaveTimePropertiesInCSV BIX/disableSaveTimePropertiesInXML BIX/disableSaveTimePropertiesInDB

INC-200973 · Issue 699265

Added handling for client-side validation errors in sub-reports

Resolved in Pega Version 8.7.1

When a sub-report was trying to access externally mapped fields or an optimized page property by JOIN of another class, the main report was unable to validate the Page property. This has been resolved by updating the activity code to handle client-side validation errors on main reports attempting to access the externally-mapped Page properties of another class in the sub-report.

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