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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90750 · Issue 549580

Search behavior change after update corrected

Resolved in Pega Version 8.2.7

After update, changes were seen in the search behavior that included the toggle button at the top left corner of the landing page becoming disabled when re-indexing was in process, the Re-index buttons becoming disabled and a cancel button appearing in place of the re-index button for the specific index category being indexed, indexing done through batch indexers not presenting progress in the document size column every 10 seconds but instead presented the whole row for the index category as blank, and progress being indicated by the changing figures under the Queue Information section on the Search Landing Page. This was due to a conflict in which ruleset was highest after rulesets were imported during update, and has been resolved by updating pzLPSearchManagerReIndexSection to use the correct version of the ruleset.

SR-D91038 · Issue 553164

Corrected report with combo chart in Case Manager portal

Resolved in Pega Version 8.2.7

After adding the required columns a report in the report viewer and then adding a combo chart and dropping the summarized column on the y-axes and group by column on X-axis, clicking on "done editing" generated the error "pyUI.pyChart: You must have at least two Aggregate Columns in the chart series .pyUI.pyChart.pyDataAxis(1).pyChartOutputType: A Combo chart requires at least 1 Chart Type be a Column". Investigation showed that the second DataAxis page was getting deleted in the pzCleanChartDataAxis activity, causing the validation to fail. This has been resolved by adding a 'when' rule to "pzChartIsSingleY" that checks for "SingleYAxisClustered" chart and refers the same in pzCleanChartDataAxis to skip the data axis deletion.

SR-D94002 · Issue 553766

Export to Excel cell style control added

Resolved in Pega Version 8.2.7

If a column was formatted with an auto generated numeric control, a new cell style was generated for every row during the export to Excel process. Since there is a limit on the amount of cell styles, once the number of rows in the file was greater than 64000 an error was generated. To resolve this, the system will disable the creation of a new cell style for every instance when an auto-generated numeric control is used.

INC-145293 · Issue 674901

Additional diagnostic logging added for ElasticSearch startup issues

Resolved in Pega Version 8.7

The PyIndexerState was stuck in Starting status during node initialization. This issue could occur if the filesystem became hung due to network level issue while scanning entries from /etc/mtab, resulting in a lock which was not released correctly. In order to better determine which node entry in a cluster may be responsible for the hang, an update has been made which will use a temporary virtual environment to repeat the part of the initialization phase responsible and generate additional logs for debugging. To activate this, the PegaSearch.Diagnostics logger must be set in DEBUG mode. This duplicated virtual initialization will not interrupt the normal initialization.

INC-153849 · Issue 641925

Updated replica management for search clusters

Resolved in Pega Version 8.7

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

INC-160190 · Issue 658125

Logic updated to allow page property and declare index with the same name

Resolved in Pega Version 8.7

A Property which was in a Pagelist which in turn was embedded in a Page was not visible in the Report Browser. This was traced to the two properties sharing the same name, and was caused by a check which ensured only entries with unique names were added. In order to support this configuration, logic has been added to pzAddPropListForClass_TreeGrid such that if a page property and declare index share the same name, they are both added to the tree grid.

INC-162649 · Issue 639400

DSS added for handling missing attachments

Resolved in Pega Version 8.7

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors: * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

INC-166120 · Issue 657055

Parameter added to prevent name localization in Dev Studio Reports

Resolved in Pega Version 8.7

Running the DataTableEditorReport against a customer table translated names that matched localized values, such as "Mr. Block" became "Mr. Sperren" when the locale was set to de_DE even though the property was marked as "Do not localize" in UI Controls in the report definition filter. To resolve this, the parameter 'pyskiplocalization' has been added for use in the RRFilters_logic and while displaying the select Values popup.

INC-168003 · Issue 655375

BIX Total Instance count matches manifest

Resolved in Pega Version 8.7

The BIX Manifest file was showing a count mismatch when the BIX Manifest and Extract files were shared with downstream teams, causing data to not be accepted by the downstream application. Investigation showed this occurred for an embedded page list property in the sequence that was missed and not considered. To resolve this, a DSS has been added: when BIX/generateAllEmptySubscriptForPageList is set to true, an empty subscript will be generated for the missed properties.

INC-168203 · Issue 641339

Improved performance for data flow runs

Resolved in Pega Version 8.7

Nodes were intermittently going into safe mode after a service registry heartbeat failure. Investigation found that some of the activities were performing an Obj-Browse that invoked report definition logic to call the database classmap. This has been resolved by modifying the implementation for the initialization and caching of list of classes in a table.

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