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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-163160 · Issue 631476

Updated filter logic for filtering on a DateTime column

Resolved in Pega Version 8.3.6

When a class join was used in a report definition, the error "The Filter Logic used in the report is invalid" appeared while filtering rows of a report definition results on a DateTime column. This was a missed use case, and has been resolved by modifying pzGridSortPaginate to convert the data type value into the proper casing.

INC-169055 · Issue 646670

Performance improvements for database queries and archiving

Resolved in Pega Version 8.3.6

In order to improve the performance of database queries, repetitive unnecessary database calls have been removed, archival queries have been simplified, and diagnostic metrics were added. Optional batch requestors have been added to all archival services with their own DSS settings to allow processing more cases in parallel. It is recommended to create 2 additional indexes to help with the archival process. The indexes will be on:pegadata.pr_metadata (pyisparent, pyobjclass, pyarchivestatus) INCLUDE (pyinskey); pegadata.pr_metadata (pyisparent, pyarchivestatus) INCLUDE (pyinskey);

SR-D91660 · Issue 555722

Updated document ID handling for deleting indexes

Resolved in Pega Version 8.3.6

When trying to delete a document for index name "work*", intermittent errors were seen indicating an invalid index name or index does not exist value. This has been resolved by updating the handling for delete by ID.

INC-174116 · Issue 662039

Added reporting on descendant classes for framework

Resolved in Pega Version 8.6.3

Reporting on descendant classes was not working as expected. In a report definition with "Reporting on descendant classes enabled," the framework class and implementation class each refers to two different tables that use the same names but belong to two different schemas. Investigation showed the generated SQL query was not adding the necessary UNION clause, and the records from the descendant classes were missing when running the report on framework class. This was a missed use case and has been corrected.

INC-181684 · Issue 665483

Privileges adjusted for RetrieveReportData

Resolved in Pega Version 8.6.3

In recent versions of Pega, pxRetrieveReportData was secured with @baseclass AllFlows and OpenDeveloperForm privileges. However, this can interfere with setting up roles after update. To resolve this, the privilege restrictions have been removed from pxRetrieveReportData as it is already protected by ABAC/RBAC.

INC-182193 · Issue 674802

Drilldown report takes original report prompt parameters

Resolved in Pega Version 8.6.3

When a report had prompt filters configured and the summary report definition was executed by giving prompt filters, drilling down to one of the records in the summary report display and then looking at the reports displayed and summarized on a column showed a mismatched count. This was found to be a very specific edge case that involved calling the "Summarize" action from a report column within a drilldown report when using a custom filter section and "prompt for filter changes" on the main report. Filters from the custom filter section were being propagated to the drilldown report when summarizing, but the drilled-down-and-summarized report itself had not been refreshed on the client side to reflect this. To resolve this, the actions have been copied from pyDefaultCustomFilterApplyCancel and applied to the Summarize selection in pzGridMenuNavRule.

INC-182381 · Issue 664455

Updated dedicated index reindexing check

Resolved in Pega Version 8.6.3

Attempts to reindex were not successful after a dedicated index failed with the error "Not enough active shards for index work to meet write consistency of quorum". This has been resolved by updating the system to validate the cluster state for the dedicated index name instead of the work index name when performing a dedicated index Reindex.

INC-182534 · Issue 677143

Resolved Sub Report Filter Criteria error

Resolved in Pega Version 8.6.3

After upgrade from Pega 7 to Pega 8, Sub Report filter criteria were throwing a runtime error when pyPartyFullName from Index-WorkPartyUri was used as a filter condition. Under certain conditions, Sub Report and Main report use class joins with the Index-WorkPartyUri table to get the count of cases. In this case, the error was caused by the ValidateFilterValue edit rule passing the wrong class name for the sub report class join property. This has been resolved.

INC-184303 · Issue 670403

Runshortcut updated to allow direct invocation for reporting

Resolved in Pega Version 8.6.3

After update, reports were not running as expected. This was traced to the checkbox for 'Allow direct invocation from the client or a service' not being checked in the final rule, preventing reports from working if they were called using the activity pxRunshortcut. This has been resolved by resetting the checkbox to checked.

INC-185727 · Issue 668210

Updated replica management for search clusters

Resolved in Pega Version 8.6.3

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

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