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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C1738 · Issue 345628

Timestamp fixed for Export to Excel

Resolved in Pega Version 7.4

When trying to do a Export to Excel on a report definition with one of the columns being a Date time property, an extra 'a' was seen in the date time columns in Excel. In this case, 'a' is valid for formatting Java datetimes while 'AM/PM' is the equivalent for Excel, so the 'a' will be replaced with AM/PM in the summary viewexcel data.

SR-C2850 · Issue 348798

Missing buttons returned to Marketing report browser

Resolved in Pega Version 7.4

After upgrade, the Report Browser in the Pega Marketing portal was missing the 'Add Category' and 'Add Report' buttons. This was due to a difference in the UI-kit for the header, and has been fixed.

SR-C2920 · Issue 344845

Summary report count fixed when using filter prompt

Resolved in Pega Version 7.4

The summary data count was not getting updated in a report unless the "Prompt for filter changes before displaying report" option on Report Viewer tab (Actions -> Refresh) was unchecked. This was an error in the refresh code related to the display prompt filter check and has been corrected.

SR-C9779 · Issue 351372

Performance improvement for data page sourced by RD

Resolved in Pega Version 7.4

Performance improvements have been made to using a Data page sourced by a report definition by removing the step that creates an unneeded parameter page.

INC-149143 · Issue 613140

Report category error messages made accessible

Resolved in Pega Version 8.3.6

In order to improve accessibility while creating new reports, labels have been added to the error messages on the category name field.

INC-151568 · Issue 610219

Handling added for comma value in FusionCharts XML

Resolved in Pega Version 8.3.6

After creating a Summary Report through the report browser and adding that report to the Dashboard, clicking on the report to drill down generated the error "Can't open the rule with the specified keys". Investigation showed that if a category or series in a Report Definition chart contained a comma, the drilldown would not work because of an incorrect pyclassname being passed. This was traced to the use of XML to configure the chart: the FusionCharts third-party library parses the link XML incorrectly and splits JS arguments at any comma. This was a missed use case for having a comma in the name, and has been resolved by adding encoding for the comma value in pzMultiSeriesData FusionCharts XML rule. Then this will be decoded in the drilldown JS APIs pzPega_chart_legacydrilldown and pega_report_summary.

INC-152800 · Issue 611747

Reports filtering made accessible

Resolved in Pega Version 8.3.6

In order to ensure accessibility, titles and helper texts have been added to the text fields and checkboxes that appear in the Edit Filter non-modal window after a 'Filtered By' value is selected on the My Reports page.

INC-157974 · Issue 621964

Summary Report collapsible sections made accessible

Resolved in Pega Version 8.3.6

In order to improve accessibility, the rules 'RRDataSummaryGeneration' and 'pzDisplayGroupNodeVertical' have been updated so the clickable expand icons in summary reports will append the value of the current group when setting the text "Click to expand or collapse". This will allow JAWS to uniquely identify exactly what will be expanded or collapsed.

INC-158473 · Issue 626276

BLOB decryption API updated for greater flexibility

Resolved in Pega Version 8.3.6

A BIX extraction issue occurred after the class had enabled BLOB Encryption. The errors indicated the BLOB had been persisted in an incorrect stage, causing the extraction of the single item to never complete even though some CSV file was created. This was traced to the API used to read the encrypted BLOB, DatabaseUtilsCommonImpl.getStreamBytes, which had the limitation of decrypting only when a Site-specific cipher existed. To resolve this, the system has been modified to use a different API which works for all encryption modes, PageDatabaseMapperImpl.getStreamBytes().

INC-162649 · Issue 639397

DSS added for handling missing attachments

Resolved in Pega Version 8.3.6

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors:- Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior - Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

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