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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-158874 · Issue 625384

Zero value parameter handling added to Trend Reporting

Resolved in Pega Version 8.6

After converting the Summary Views to a Report Definition, the Chart reporting functionality was not working in the Report Definition drill-down reports; whole records present were being fetched instead of only the graph chart count. Investigation showed that one of the parameters in the FilterBy was missing, and that pxSLAAgeTimeliness used 0 instead of null, causing the system to consider all records. This has been resolved by modifying the pega_report_Summary.js file and the pxSLAAgeTimeliness FunctionAlias to handle the 0 value and ensure all parameters are present.

INC-159399 · Issue 626767

Report styles color contrast enhanced for accessibility

Resolved in Pega Version 8.6

In order to improve accessibility, pzReportBrowserStyles has been updated to change the report creation info color to #00000 to enhance the contrast.

INC-159759 · Issue 629624

Report title displayed for empty widget charts

Resolved in Pega Version 8.6

Per design if there is no data to be rendered in the chart from a report added in a Widget in any portal, a static image is displayed saying "No Data to Display". However, if there were multiple reports in the Widget it caused confusion on which report was not being displayed because the image did not show the title of the report. To resolve this, an enhancement has been added to modify pzRRChartDiv to display the report Title even when there is no data in it.

INC-160178 · Issue 632897

Local time used for report filters

Resolved in Pega Version 8.6

The date format in the filter condition of the report was being displayed in GMT format rather than the Local time Format. This has been corrected.

INC-160825 · Issue 629369

Search landing page performance improved

Resolved in Pega Version 8.6

Performance improvements have been made for the Pega Platform search landing page by implementing timeouts for all requests to ElasticSearch when executing PegaIndexAdminImpl.getIndicesInfo() and changing all requests for single index to requests for all indexes. In addition, SearchUtils.areDummyDocumentsPresent() has been modified to get all 'dummy documents' in case there are duplicate dummy documents in the ElasticSearch indexes.

INC-SR-D91660 · Issue 555725

Updated document ID handling for deleting indexes

Resolved in Pega Version 8.6

When trying to delete a document for index name "work*", intermittent errors were seen indicating an invalid index name or index does not exist value. This has been resolved by updating the handling for delete by ID.

SR-D19299 · Issue 511323

Support added for calling Export to Excel directly from Report Definition

Resolved in Pega Version 8.2.5

When using Export to Excel directly from a report definition, a date column specified using pxDatetime was shown as applied date format in the resulting Excel file. The column was formatted as expected if the export was called from an activity. This was traced to the recent refactoring of Export to Excel: it was not expected that it would be called directly, but rather that it would be invoked from a report viewer ruleform. In order to support this direct use, step calls have been added to the pzRDExportWrapper activity to call pzMergeAutoGen before the engine call. This step will merge the pyModes pages from pxDateTime control.

SR-D34655 · Issue 513421

Deferred load works inside custom row section of Report Definition

Resolved in Pega Version 8.2.5

Deferred Load was not working inside a custom row section of a report definition. This was traced to the non-auto-generated mark up written for the customRowSection include not having the node_type="MAIN_RULE" name="BASE_REF" id="RULE_KEY" base_ref="" attributes. This led to the load manager which performs the defer load to get the base_ref as "pyReportContent" from the "ReportDisplay" section dom node. To resolve this, the RRDataListGeneration has been modified to set the proper base_ref to customRowSection include so the context/base_ref is passed to the customRowSection.

SR-D36265 · Issue 509607

Export to Excel total result count disabled

Resolved in Pega Version 8.2.5

After upgrade, an imported report with more than 30k records took an excessive amount of time (6-7 minutes) to be exported to Excel after being run, and the resulting Excel file only contained one record. A child report having around same number of records was exported successfully in around 30 seconds. Analysis showed that during the export process, a thread dump was originating from the thread responsible for performing export. Co-relating this with alert logs showed a PEGA0042 alert around the packaging of the query. This was traced to the paging settings on the pyContentPage not getting properly set from the activity pxRetrieveReportData on step 14: the boolean that sets .pyContent.pyPaging.pyReturnTotalResultCount used a page that will always be empty on the upgraded system, leading to an error in calculating the total result count. To resolve this, fetching the total result count on Export to Excel has been disabled.

SR-D37115 · Issue 515839

Onclick handler updated to resolve Report Definition UI issue

Resolved in Pega Version 8.2.5

After modifying the function logic in Report Definition, reopening it in the configuration modal dialogue displayed the function multiple times and it was not possible to open/edit the function. This issue was cosmetic and related to the UI representation of functions: the underlying clipboard page had the correct details regarding the custom logic and functioned as expected. Investigation showed the UI error was related to the onclick handler, and this has been resolved so the system correctly removes the onclick handler when required.

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