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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D75053 · Issue 540914

Corrected Agent schedule time conversion

Resolved in Pega Version 8.4.1

After upgrade, a mismatch between the agent configuration and schedule was seen, causing an agent scheduled at 6PM Europe/London time to execute at 6AM Europe/London instead. Analysis of the Agent schedule rule showed that if the pyStartAmPm property was empty, the internal code miscalculated the AM_PM string as AM. That meant that if an agent was configured with 24 hour clock format and was set to run at 18:00 hrs, it executed at 6AM. The workaround for this issue involved resaving the agent, triggering the data transform pzSetStartAmPm to correct the field pyStartAmPm, but the issue has been corrected by adding handling for the pyStartAmPm == "" corner case.

SR-D56293 · Issue 536779

Resolved timeout errors related to getIndexInfo

Resolved in Pega Version 8.4.1

When attempting to import large files (around 300MB) via Designer Studio a time out error was seen, but the same upload worked as expected from the command line. Investigation showed that the "approximate" argument in getIndexInfo caused wasteful analytic operations to be run on the database, hampering performance. To resolve this, areas where the results of the analysis are not needed have been modified to have aApproximate set to be true so it will not be run.

SR-D66986 · Issue 539415

BIX command line support improved

Resolved in Pega Version 8.4.1

Post-upgrade, it was seen that changes to the engine which validate that Data-Admin-DB-Name is not defined multiple times caused the BIX command line extracts to no longer work the same way. In order to improve backwards compatibility, updates have been made to loosen the validation in JdbcConfigurationFactory to always prefer prconfig settings if there are multiple definitions.

SR-D76150 · Issue 539455

Logging updated for EmailListener and Data-Agent queue items

Resolved in Pega Version 8.4.1

In order to avoid the pr_sys_queue_ftsindexer table being overwhelmed with Data-Admin-Connect-EmailListener and Data-Agent-Queue instances for queued items, the Data-Admin-Connect-EmailListener and Data-Agent-Queue class definitions have been modified to filter queue items to incremental indexing if updates are from system and instance type is data- .

INC-119669 · Issue 562586

Special character handling added to filters for table sourced with parameterized RD

Resolved in Pega Version 8.2.7

Filters were not working on a table when sourced with a report definition which accepted a parameter value containing special characters (Eg: S&P). This has been resolved by using StringUtils.reversibleCrossScriptingFilter in the pzGetGridColUniqueValues activity to allow filters to contain special characters.

SR-D56590 · Issue 525300

Notification option for change of search nodes removed from Cloud

Resolved in Pega Version 8.2.7

The search landing page for Pega Cloud was displaying a checkbox to enable sending automatic emails if the search node was modified. As the description of the notification 'Notify on change of search host nodes' suggests, this option is to send notifications only when a search host node has been modified(addition/removal) from the search landing page. This is not applicable for the automatic addition/removal of search nodes that happens on starting the node. As the addition/removal of nodes is not allowed from the search landing page on Cloud environments, this option is not applicable for Cloud and the checkbox has now been removed for that environment.

SR-D81496 · Issue 547169

Data Social tag class FTS index query improvements

Resolved in Pega Version 8.2.7

A query intended to select from the link tag table to see if any cases were linked to the tag in question and then index the tag change was causing performance issues. Investigation showed that checking tag associations during FTS indexing fetched all matching rows from the table even though one was sufficient. To resolve this, the query will be created with max result count = 1, fetching up to 2 rows from the table.

SR-D88500 · Issue 562655

Eligibility prompt integer values sorted by incremental size

Resolved in Pega Version 8.2.7

In an Offer rule on the Eligibility tab of the Eligibility Builder, an eligibility row using {integer property} comparator {value} had the list of prompt values sorted alphabetically for integer values rather than incremental size when using Select value -> Existing Values. This has been corrected by revising the logic in addValuesToOutputPage to call Report.sort with different sorting algorithm for numeric values. Logic was also updated to call Report.sort for prompt lists.

SR-D90232 · Issue 555780

Combo charts now support conditional colors

Resolved in Pega Version 8.2.7

An enhancement has been added to facilitate the use of conditional colors in combination charts.

SR-D90750 · Issue 549580

Search behavior change after update corrected

Resolved in Pega Version 8.2.7

After update, changes were seen in the search behavior that included the toggle button at the top left corner of the landing page becoming disabled when re-indexing was in process, the Re-index buttons becoming disabled and a cancel button appearing in place of the re-index button for the specific index category being indexed, indexing done through batch indexers not presenting progress in the document size column every 10 seconds but instead presented the whole row for the index category as blank, and progress being indicated by the changing figures under the Queue Information section on the Search Landing Page. This was due to a conflict in which ruleset was highest after rulesets were imported during update, and has been resolved by updating pzLPSearchManagerReIndexSection to use the correct version of the ruleset.

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