Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160608 · Issue 648635

Added handling for missing deleted/report shortcut for drilldown

Resolved in Pega Version 8.5.4

Whenever “Report Details” for a drilldown report without category was clicked, a Flow Action Error was generated. This was due to a missing Report shortcut normally stored in the Report Definition, and has been resolved by modifying pzPreProcessReportDetails to handle the edge case of a shortcut not present/deleted for a drill-down report.

INC-162649 · Issue 639399

DSS added for handling missing attachments

Resolved in Pega Version 8.5.4

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors: - Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior - Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

INC-163173 · Issue 651077

Datatype import updated to handle null value

Resolved in Pega Version 8.5.4

After upgrade, attempting to import CSV files in Data type using the import option provided was not working. This was traced to the AccessPolicy Filter value being set to null in the filterLogic, and has been resolved by modifying the 'if' condition in the NativeSQLSecurityPolicyHelper file to handle an empty value in the logic string of an access control policy condition for a datatype class.

INC-168203 · Issue 641338

Improved performance for data flow runs

Resolved in Pega Version 8.5.4

Nodes were intermittently going into safe mode after a service registry heartbeat failure. Investigation found that some of the activities were performing an Obj-Browse that invoked report definition logic to call the database classmap. This has been resolved by modifying the implementation for the initialization and caching of list of classes in a table.

INC-169856 · Issue 649459

Personalized table sort order limited

Resolved in Pega Version 8.5.4

After implementing a personalized table, the query started adding more 'order by' sorts, causing system impact. This was traced to the pzPopulateSortOrder activity Implementation having different constants assumed for the same purpose (999 in one place and 99999 in another), and has been resolved by updating the logic in step 1 and step 2 to disregard sort orders higher than 999.

INC-170389 · Issue 645002

Updated authentication for report filter screen

Resolved in Pega Version 8.5.4

If the report filter screen was shown first after clicking on the report link in the report browser, an error is generated for users but not for administrators. This has been resolved by registering the activity and adding a BAC registration section to the prompt filter section.

SR-D19299 · Issue 511323

Support added for calling Export to Excel directly from Report Definition

Resolved in Pega Version 8.2.5

When using Export to Excel directly from a report definition, a date column specified using pxDatetime was shown as applied date format in the resulting Excel file. The column was formatted as expected if the export was called from an activity. This was traced to the recent refactoring of Export to Excel: it was not expected that it would be called directly, but rather that it would be invoked from a report viewer ruleform. In order to support this direct use, step calls have been added to the pzRDExportWrapper activity to call pzMergeAutoGen before the engine call. This step will merge the pyModes pages from pxDateTime control.

SR-D34655 · Issue 513421

Deferred load works inside custom row section of Report Definition

Resolved in Pega Version 8.2.5

Deferred Load was not working inside a custom row section of a report definition. This was traced to the non-auto-generated mark up written for the customRowSection include not having the node_type="MAIN_RULE" name="BASE_REF" id="RULE_KEY" base_ref="" attributes. This led to the load manager which performs the defer load to get the base_ref as "pyReportContent" from the "ReportDisplay" section dom node. To resolve this, the RRDataListGeneration has been modified to set the proper base_ref to customRowSection include so the context/base_ref is passed to the customRowSection.

SR-D36265 · Issue 509607

Export to Excel total result count disabled

Resolved in Pega Version 8.2.5

After upgrade, an imported report with more than 30k records took an excessive amount of time (6-7 minutes) to be exported to Excel after being run, and the resulting Excel file only contained one record. A child report having around same number of records was exported successfully in around 30 seconds. Analysis showed that during the export process, a thread dump was originating from the thread responsible for performing export. Co-relating this with alert logs showed a PEGA0042 alert around the packaging of the query. This was traced to the paging settings on the pyContentPage not getting properly set from the activity pxRetrieveReportData on step 14: the boolean that sets .pyContent.pyPaging.pyReturnTotalResultCount used a page that will always be empty on the upgraded system, leading to an error in calculating the total result count. To resolve this, fetching the total result count on Export to Excel has been disabled.

SR-D37115 · Issue 515839

Onclick handler updated to resolve Report Definition UI issue

Resolved in Pega Version 8.2.5

After modifying the function logic in Report Definition, reopening it in the configuration modal dialogue displayed the function multiple times and it was not possible to open/edit the function. This issue was cosmetic and related to the UI representation of functions: the underlying clipboard page had the correct details regarding the custom logic and functioned as expected. Investigation showed the UI error was related to the onclick handler, and this has been resolved so the system correctly removes the onclick handler when required.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us