INC-202937 · Issue 695942
RealTimeProcessingDelay made configurable
Resolved in Pega Version 8.6.3
When using interaction history summaries in Engagement Policy strategies, the check whether a particular action was sent previously was not returning any results for the customers that did have an action "Sent". These records were present in the IH Fact table but the IH Summary tables were missing these records. This has been resolved by making the realTimeProcessingDelay configurable for reading from IH in a real-time flow configurable (done as part of IH pre-aggregation). This may be useful if there can be a difference in time between machines inserting into IH which causes pre-aggregation to miss processing records. The relevant DSS is "interactionHistory/realTimeProcessingDelay", and the default is 5 seconds. This must be set before starting pre-aggregation. This is the difference between the end position and the log time. RuleSet: Pega-DecisionEngine DSS Name: interactionHistory/realTimeProcessingDelay Value: <new delay in seconds>
INC-204682 · Issue 695705
HandleResponses updated for use with optimized campaign
Resolved in Pega Version 8.6.3
After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.
INC-205010 · Issue 698490
Updated expression string comparison
Resolved in Pega Version 8.6.3
An expression defined in the proposition filter and/or When rule was evaluated differently depending on whether it was run from within Decision Strategy or run isolated in Expression Builder or a When rule. This has been resolved by updating the string comparison.
INC-205378 · Issue 698443
Added handling for double quotes on Substrategy shapes
Resolved in Pega Version 8.6.3
After update, there were compilation issues on calling substrategies from strategies using datapage.pxResults as another page. This was traced to the handling for a parameterized data page with double quotes on Substrategy shapes, and has been resolved.
INC-178834 · Issue 660426
RDA support added for Citrix XenApp
Resolved in Pega Version 8.6.3
Robot Runtime was not working in a Citrix XenApp environment when using the JWT token generated by the D_pxRoboticJWTToken data page to identify the user. This has been resolved by updating the scope of the datapage D_pxRoboticJWTToken from node level to requestor, which will allow the user information in the JWT token to be passed to the routing service and support the use of RDA in Citrix environments.
INC-173068 · Issue 654066
HTML tags escaped in Audit History field values
Resolved in Pega Version 8.5.6
The case narrative section was showing case statuses with encoded special characters such as % or ( ), resulting in entries such as "Status changed to Complete &# 40;approved& #41; !@##$: %^& amp;*&# 40;&# 41;_&# 43;.</div>". This has been resolved by updating the PyMemo field from type Text Input to DisplayAsLiteral for case narrative, which matches the setting for case history.
INC-178650 · Issue 673547
Cross-site scripting protections updated
Resolved in Pega Version 8.5.6
Cross-site scripting protections have been updated around the DisplayAttachment function.
INC-180275 · Issue 666454
Collaboration control hidden if data type is delegated
Resolved in Pega Version 8.5.6
When collaborating using a customized CaseManager portal with some delegated data types, the admin user refreshing the Data Type view changed the collaborator's view from the portal to show the Data Type tabs, allowing the second person to open rules (properties, Data Pages, etc) and see the configuration even though they could not make any changes. This has been resolved by updating pzDataTypeDelegated to display the collaboration control only if pzDelegation is false.
INC-183650 · Issue 678310
Corrected doubled tag removal
Resolved in Pega Version 8.5.6
After adding two tags for a Service case, attempting to delete the first tag resulted in the second tag also being removed. When three tags were present in the case, deleting the first tag caused the first and second to be deleted. Investigation showed this was caused by the run activity pyRemoveTagLink being called twice in run time, and has been resolved by updating the run activity.
INC-183751 · Issue 665891
Improved text contrast for Attach Content button
Resolved in Pega Version 8.5.6
In order to improve accessibility, the contrast between text and background colors has been increased for the Attach Content button by updating pzMultiDragDropControlStandard to change the color from gray to black in function pzInitHTML5DD().