SR-D32991 · Issue 504129
Email Discussion Thread retains Formatting
Resolved in Pega Version 8.3.1
CSS styles were not being retained in the discussion thread when replying to InboundCorrespondence cases. This was traced to a missing value in Param.latestReply activity pzCreateExternalPostFromMail, and has been resolved by setting an initial plain text value to the param.latestReply before it is set with the HTML value. This prevents having a blank parameter value if the incoming HTML value is empty.
SR-D28342 · Issue 504970
ChatMashup loading issue with IDP resolved
Resolved in Pega Version 8.3.1
When using a harness containing chat scripts via Mashup that called an activity to set parameters, attempting to launch the Mashup from an external application failed on the first attempt: an incorrect URL was generated and the activity was not triggered, resulting in an empty harness. The second attempt to launch the Mashup worked as expected. This was seen when using an IDP initiated Login with query string - pyActivity= classname.ActivityName, and there was a workaround to use SP initiated login or to use the activity URL directly on the IDP portal. Investigation showed that the resourcePath was coming as http in SSL enabled system, but the reqURI was still https. To correct this, the system has been updated so that if the reqContextURI starts with https and the requestURL starts with http, then the requestURL will be converted to https.
SR-D23239 · Issue 499595
Support added for multi-operator SAML logins
Resolved in Pega Version 8.3.1
When a SAML user is logged in by Single Sign-On (SAML), the system processes the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to the same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.
SR-D47611 · Issue 513113
HTTPS login path issue resolved
Resolved in Pega Version 8.3.1
When using iOS, entering wrong credentials for a login with an https endpoint converted the URL to http. This was traced to a case where the resourcePath was coming as http in SSL enabled system, but the reqURI was still https. To correct this, the system has been updated so that if the reqContextURI starts with https and the requestURL starts with http, then the requestURL will be converted to https.
INC-202878 · Issue 713792
Handling updated for social messaging items with very large embedded images
Resolved in Pega Version 8.6.5
Job scheduler was running out of memory while handling large/multiple files, causing nodes to crash while handling Social Messaging items. Inline images were also not being sent in the ACK email. Investigation traced this to a custom job scheduler and activity used to create PDFs from email communication and send the PDFs to a third-party system. This used the standard Email Triage/PegaSocial functionality for the emails, which were stored as instances of PegaSocial-Message. The custom Job scheduler and activity then leveraged the Data Page D_pxEmailPosts to retrieve the emails in order to harvest the text from the emails. The issue occurred when a number of the emails had multiple or large embedded images in them, meaning the PegaSocial-Message instances are very large. This resulted in the node running out of memory and crashing. To resolve this, code has been added to support inline images in ACK email and the complete message from Pulse will be used instead of the original message as the email body for the ACK email.
INC-211974 · Issue 706616
UpgradeInteractionCase modified to update work page on save
Resolved in Pega Version 8.6.5
After update, service cases were failing to unpend when using a custom data transform that accessed the D_CorrespondenceCase data page. Investigation showed the D_CorrespondenceCase data page was internally using the D_pxGetInteractionCaseDetails data page; this call upgraded and saved and committed the case but this commit released the lock which the custom data transform had acquired. Because this happened before accessing the CorrespondenceCase datapage, it led to an error while committing the service case details. To resolve this, the postprocessing activity "pyUpgradeInteractionCase" of D_pxGetInteractionCaseDetails has been modified to write the update on the work page as soon as a save is performed.
INC-201713 · Issue 700221
Resolved SSO logout error
Resolved in Pega Version 8.6.5
After configuring prconfig/initialization/Urlencryption/default -> true and prconfig/initialization/SubmitObfuscatedURL/default -> required, logging in to any portal using SSO resulted in a 400 error when trying to log out. This has been resolved by adding a call to the encryption Rule-Utility-Function while calling logoff activity from 'pzSingleLogoutServiceRedirectV2'.
INC-202702 · Issue 713726
Ruleset creation process updated to maintain thread scope
Resolved in Pega Version 8.6.5
On creating a ruleset, the system generated the error "There has been an issue. Please consult your system administrator." If browser cookies and site settings were cleared and the browser was relaunched before logging in and creating a ruleset, the issue did not occur. Investigation showed that the Application page was at the Requestor scope for some of the threads due to handling in the ruleset creation process that removed the Application page and recreated it in the default scope of the thread with the latest state. To resolve this, the process for deleting the Application page and recreating it on the Requestor page has been removed.
INC-212265 · Issue 714015
at+jwt header type support added
Resolved in Pega Version 8.6.5
After upgrading from Pega 7 to Pega 8, using JWT validation in the REST service package with type "at+jwt" resulted in the JSON web token being rejected during signature verification with the error "header "typ" (type) "at+jwt" not allowed". Pega uses the third-party Nimbus jar to generate and verify JWT tokens, and this issue was traced to a difference in the versions of that jar: Pega 7.3 uses the nimbus-jose-jwt 5.1 version jar, while Pega 8.6+ uses the 8.20 jar version. Nimbus rejects at+jwt header types by default from the 8.0 jar version. To resolve this and improve backwards compatibility, at+jwt header type support has been added.
INC-216154 · Issue 718236
SMTPPort parameter will be passed to ForgotPasswordUtil
Resolved in Pega Version 8.6.5
When a user triggered the "Trouble Signing in" function, the SentEmailNotification activity connection was trying to use port 25 even if the SMTP Port was configured as 587 in the Email Account instance. This was due to the SMTP Port not being passed to the SentEmailNotification activity, causing a fallback to port 25 for non-SSL connections. In order to ensure SendEmailNotification uses a specified port if configured, pySMTPPort will be passed to ForgotPasswordUtil.java.