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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-196431 · Issue 684886

Refresh assignment checks updated

Resolved in Pega Version 8.7

Additional privilege checks have been added to refresh assignment.

INC-199303 · Issue 690629

Guided Tour working from Actions menu

Resolved in Pega Version 8.7

After updating from Pega 8.4 to Pega 8.5, "Manage a Guided Tour" was no longer working under a local action when called from the Actions menu on a work object. An unspecified error message appeared in the tracer. Investigation showed there was a null pointer error caused by the menu being invoked on an invalid page, and this was traced to updated authentication requirements: registration at the portal is not reliable as it is thread-scoped and run only once. The thread name is not guaranteed to stay the same so subsequent invocations of the tour activities failed. This has been resolved by modifying the call registration function to handle the security issues related to the generation of the menu path.

INC-200299 · Issue 689561

LookUpList correctly executes during SSO login with model operator

Resolved in Pega Version 8.7

After configuring SSO to create operators on fly using a model operator, a new user logging in for the very first time had their operator ID created using the model operator, but after upgrade new users logging in to the system received the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY @BASECLASS LOOKUPLIST". This was due to the methods used for additional security on the activity @baseclass LookUpList which allows it to only be run by authenticated users, and has been resolved.

INC-204897 · Issue 695409

Log4j file security vulnerability issue addressed

Resolved in Pega Version 8.7

A zero-day vulnerability was identified in the Apache Log4j logging software which could potentially allow malicious actors to take control of organizational networks. Pega has immediately and thoroughly addressed this issue. More information can be found at https://docs.pega.com/security-advisory/security-advisory-apache-log4j-zero-day-vulnerability .

INC-136264 · Issue 582472

Chatbot text starts scroll at top of answer

Resolved in Pega Version 8.5.1

In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.

INC-139018 · Issue 587715

Rules updated to handle Outlook change that displayed multiple/duplicate email responses

Resolved in Pega Version 8.5.1

In Pega Email Triage case, all the replies were displayed along with the original email body, meaning for each and every reply, Pega showed the original email body and duplicated the data. This was traced to an update made by Microsoft in the Selector function of Outlook Windows, and has been resolved by updating the rules 'PyExtractLatestReplyFromHTML' and 'pyRichTextEmailHistorySelector' to work with this change.

INC-135849 · Issue 582939

Encrypted SOAP response token generation updated

Resolved in Pega Version 8.5.1

After configuring a SOAP service that used signature and encryption on the response, the response being created was incorrect and could not be decrypted by the receiver. Investigation showed that the API used to generate the SOAP headers was not setting the wsse11:TokenType element, causing receivers which enforce BSP compliance to fail. This has been resolved by modifying the custom webservices-rt-pega2 jar to set the token type in the case of a response encryption policy.

INC-138354 · Issue 584722

Handling added for samesite cookies with httpOnly

Resolved in Pega Version 8.5.1

After enabling samesite cookies on Google Chrome to support Mashup login, intermittent issues were seen with a non-mashup login where entering the OperatorID and password only resulted in a refresh of the login screen. This was traced to a scenario where an httponly cookie attribute was present along with samesite cookie attributes, and has been resolved by adding handling for a condition where samesite is set and httpOnly is enabled.

INC-130145 · Issue 582855

Null checks added for the presence of roles and dependent roles

Resolved in Pega Version 8.5.1

Frequent Null Pointer errors were being generated relating to SecurityAnalysisForSecurityAdministratorsTask.getCurrentSecurityTaskDetails(). Investigation showed that the Origin and Stack trace tabs were empty, leading to the obj-open of the role failing when the role was not available in the system being utilized. This has been resolved by adding a series of null checks for role existence and dependent roles existence.

INC-139867 · Issue 588757

Additional security for encrypted passwords

Resolved in Pega Version 8.5.1

Handling and cleanup has been updated for encrypted values to enhance security.

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