SR-131072 · Issue 203709
Requestor token creation added for PRExternal authentication
Resolved in Pega Version 7.1.9
When using a PRExternal authentication scheme, the csrfsession requestor token was not created. This caused a heavy volume of INFO logging messages in production due to the null token. This authentication path has now been added and the token will be correctly created for use.
SR-131691 · Issue 202207
Improved performance for incorrect password handling
Resolved in Pega Version 7.1.9
When the operator entered the wrong password in the login screen, numerous "Stream Overwritten" alerts appeared the Alert log. There was no workflow problem involved, but the logging indicated that there was an additional unnecessary call being made to Stream Web-Login, and that unneeded call has been removed to improve system performance and remove the error being logged.
SR-A4056 · Issue 211550
Corrected validation error for Extract rule field length
Resolved in Pega Version 7.1.9
A validation error noting that the field length of the table was limited to 30 characters was occurring when trying to check in an Extract rule even if the field value had been shortened. While checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was recomputing the pagelist's table name instead of using the one provided by the user. The Rule-Utility-Function validateTreeProperties function has been modified to fix the issue.
INC-166995 · Issue 642440
DeleteDocumentPg added to allow list
Resolved in Pega Version 8.7
During performance testing with CSRF settings enabled, a '403 Forbidden' error was seen in the network trace when FinishAssignment called pyActivity=pyDeleteDocument on close action. This has been resolved by adding pyDeleteDocumentPg to the list of allowed activities.
INC-175994 · Issue 667481
Removed redundant Microsoft Outlook email interaction chain
Resolved in Pega Version 8.6.2
When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.
INC-176881 · Issue 669701
Resource added to extract email threading code from message body
Resolved in Pega Version 8.6.2
In some scenarios the case ID was not being sent in the subject of email replies as expected, and the secure tracking code was part of the email body instead. That caused replies back to the email thread to create a new email interaction case instead of properly threading the new message into the conversation. Investigation traced this to some email clients removing space after the tracking code. To resolve this, an update has been made which will extract the tracking code from email-content html if it is found and otherwise fallback to the email body.
INC-178990 · Issue 664613
Added handling for reloading portal while ChatBot is active
Resolved in Pega Version 8.6.2
An issue was seen with UI rendering when a customer tried to reload the portal where the chatbot is deployed. Investigation showed that this was caused by the screen going to pyCreate harness instead of ChatPerform harness due tot he unexpected refresh, and has been resolved by updating the handling for the Chat Work page and the business case so that pyWorkPage is always Work-Channel-Chat.
INC-179888 · Issue 663845
Training data correctly added to model
Resolved in Pega Version 8.6.2
Negative training data was not getting added to the entity model. This was traced to logic used to remove consecutive spaces which was incorrectly removing new lines and leading to entity detection of entities such as address line. This logic has now been removed.
INC-184155 · Issue 673074
Entity Detection prefers first detected entity
Resolved in Pega Version 8.6.2
Entity detection shown in the "Training data" tab of the email channel did not match with the results of running the corresponding text analyzer rule. This occurred when a single piece of text was detected as multiple entity values, which led to the last entity detected being picked for case mapping because of the unclear scenario of duplicate entities. To resolve this, pxmapresponseentities has been updated to prefer the first detected entity.
INC-184834 · Issue 669457
Channel copy text analyzer detection updated
Resolved in Pega Version 8.6.2
The error message "No unlocked Ruleset versions are available. Please add or unlock a ruleset to create a new channel." was displayed when trying to save a new interface. This was traced to the system copying the channel to incorrect classes/names due to detecting an incorrect type of text analyzer and copying the wrong rules. To resolve this, the method of detecting the text analyzer type on channel copy has been updated.