INC-200303 · Issue 692845
OIDC authentication service token reload updated
Resolved in Pega Version 8.7.1
The exception “PRSecurityException: Invalid State Parameter received" was generated along with "Unable to execute OIDC flow : Caught exception while parsing the id token”. The issue was identified in the Keystore cache refresh strategy for the 'reload once per interaction' option. While the Refresh interval was one minute for reload once per interaction, if there was a login request/keystore request in that one minute then the refresh interval was pushed to one minute again from that timestamp. The system was also maintaining the cache refresh interval as one minute. That meant if there were continuous requests, then the refresh interval was pushed to one minute for each request. As a result, the Refresh interval was repeatedly extended until the exception occurred. To resolve this, the Refresh token will happen if there are no requests for a period of one minute, and the cache refresh interval for "Reload once per iteration" has been removed completely.
INC-200877 · Issue 693823
Functions supported in Authorization Service
Resolved in Pega Version 8.7.1
An enhancement has been added to support operator page context evaluation with a Rule-Utility-Function during property mapping evaluation.
INC-209298 · Issue 704142
Added security tokens to Worklist assignment error wizard
Resolved in Pega Version 8.7.1
After enabling CSRF, moving to 'Configure -> Case Management -> Tools -> Work Admin -> Worklist assignment errors' and then selecting a record and clicking on 'Delete' resulted in a '403 Forbidden' error. This has been resolved by adding CSRF and fingerprint tokens as part of the form data.
INC-175994 · Issue 667480
Removed redundant Microsoft Outlook email interaction chain
Resolved in Pega Version 8.5.6
When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.
INC-184155 · Issue 673073
Entity Detection prefers first detected entity
Resolved in Pega Version 8.5.6
Entity detection shown in the "Training data" tab of the email channel did not match with the results of running the corresponding text analyzer rule. This occurred when a single piece of text was detected as multiple entity values, which led to the last entity detected being picked for case mapping because of the unclear scenario of duplicate entities. To resolve this, pxmapresponseentities has been updated to prefer the first detected entity.
INC-184243 · Issue 682331
Page data preserved for WebChat timeouts
Resolved in Pega Version 8.5.6
Attempting to change the font size in Webchatbot after the interaction time-out resulted in a DisplayError screen. This was traced to the page data not being available, and has been resolved by preserving workPage and newAssignPage for this use.
INC-184902 · Issue 669451
Corrected portal image display for authenticated request
Resolved in Pega Version 8.5.6
Email images for the user portal were not displayed in the browser but were showing correctly in the manager portal. The URL to the image was the same in both cases, however for the user portal the URL request was requiring authentication. This has been resolved by updating the API to use currentsessionURL.
INC-185255 · Issue 669439
More responsive attachment loading for interaction portal
Resolved in Pega Version 8.5.6
Attempting to view a large email attachment in the interaction portal was resulting in slow loading and page responsiveness issues. Investigation showed there were numerous unnecessary height calculations happening when checking the dom elements, and this has been resolved with an update which will use the property mapping js file to make the screen more responsive when highlighting.
INC-189819 · Issue 676593
Entity highlight corrected
Resolved in Pega Version 8.5.6
In the email channel, the entity value highlighted under "Training" tab was different from the actual value detected. The location where it was detected was also different. This was traced to an inconsistency of the title shown on the UI of training data tab, and has been resolved by updating the title shown on each entity as well as using exit iteration instead of skip step in pyStructureEntity.
INC-190185 · Issue 685502
Chatbot outbound message formatting corrected
Resolved in Pega Version 8.5.6
Chatbot outbound responses were displaying appended br tags for next line in the messages. This was due to a formatting error in the menu (message type) title, and has been corrected.