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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-211417 · Issue 711610

Updated URL construction for inline images for better performance

Resolved in Pega Version 8.7.2

System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.

INC-212549 · Issue 706073

HTML attachments conditionally shown in email listener cases

Resolved in Pega Version 8.7.2

When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.

INC-212966 · Issue 713955

Support added for email attachments stored in repositories

Resolved in Pega Version 8.7.2

Attachments sent through email were received as corrupted. To resolve this, support has been added for retrieving content attachment file content from external repositories using data page D_pzGetExtStorageContent[ContentLocation:.pyContentLocation,RepositoryName:.pyStoredInRepository].pyFileSource

INC-214294 · Issue 710827

PopulateEmailClientWorkFilter correctly resolves field value

Resolved in Pega Version 8.7.2

The first item in the Email manager queue selection dropdown was 'DefaultWorklist', instead of 'Default worklist' or other formatted text. Investigation showed the New Page was not created for the temp results in pzPopulateEmailClientWorkFilter Activity, preventing it from resolving the customized/available field values, and this has been resolved.

INC-182827 · Issue 691527

URL security updated

Resolved in Pega Version 8.7.2

Security has been updated for URL tampering defense and Rule Security Mode.

INC-186897 · Issue 705203

DSS DisableAutoComplete setting honored

Resolved in Pega Version 8.7.2

Setting DisableAutoComplete DSS was not working as expected. This was traced to the system not being able to read the DSS value due to timing related to database startup, and has been resolved by directing the system to read the setting in PREnvironment.java instead of from the prconfig.

INC-198571 · Issue 708633

SSO update

Resolved in Pega Version 8.7.2

In order to ensure shared SSO direct links are used as intended, an update has been made which will explicitly require re-authentication for each use of a direct link.

INC-202702 · Issue 713724

Ruleset creation process updated to maintain thread scope

Resolved in Pega Version 8.7.2

On creating a ruleset, the system generated the error "There has been an issue. Please consult your system administrator." If browser cookies and site settings were cleared and the browser was relaunched before logging in and creating a ruleset, the issue did not occur. Investigation showed that the Application page was at the Requestor scope for some of the threads due to handling in the ruleset creation process that removed the Application page and recreated it in the default scope of the thread with the latest state. To resolve this, the process for deleting the Application page and recreating it on the Requestor page has been removed.

INC-211426 · Issue 706060

UI and code changes to support Client Assertion in Open ID Connect

Resolved in Pega Version 8.7.2

In order to support private_key_jwt, an enhancement has been added which will pass the “Client ID” and “Client assertion” (in the form of a signed JWT) as part of the authorization code grant flow for an IDP-initiated SSO. The Authorization Server will then authenticate Pega (the client) to verify the signature and payload of assertion by retrieving the public key via Pega’s JWKS endpoint.

INC-212265 · Issue 714013

at+jwt header type support added

Resolved in Pega Version 8.7.2

After upgrading from Pega 7 to Pega 8, using JWT validation in the REST service package with type "at+jwt" resulted in the JSON web token being rejected during signature verification with the error "header "typ" (type) "at+jwt" not allowed". Pega uses the third-party Nimbus jar to generate and verify JWT tokens, and this issue was traced to a difference in the versions of that jar: Pega 7.3 uses the nimbus-jose-jwt 5.1 version jar, while Pega 8.6+ uses the 8.20 jar version. Nimbus rejects at+jwt header types by default from the 8.0 jar version. To resolve this and improve backwards compatibility, at+jwt header type support has been added.

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