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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-187230 · Issue 672473

Resolved exception during LDP processing

Resolved in Pega Version 8.6.3

A ConcurrentModificationException was appearing during the processing of Large Data Pages. This has been resolved with the addition of a lock on clear method in ConcurrentReplicatedPage.

INC-189511 · Issue 679185

Column width adjusted for Survey simple question text area

Resolved in Pega Version 8.6.3

When a number of columns were entered in a simple question (Answer tab) for a text area, the width was not reduced or increased for the text area. This has been resolved by setting pySpecifyWidth to custom for textarea.

INC-191970 · Issue 677464

Updates made for reviewing online case in an offline app

Resolved in Pega Version 8.6.3

After developing a Field Service Mobile app on Pega 8.3, updating and assessing the Mobile App on Pega 8.6 resulted in a flicker in the back arrow for returning to the work list. This was traced to WebViewManager not being available for online cases in offline apps, and has been resolved by adding an update that will use attachOnload/detachOnload if WebViewManager is not available. In addition, an issue with creating a space or document on mobile has been corrected by using the onViewRendered method instead of attachOnload for the offline app case.

INC-192159 · Issue 691024

Handling added for designtime page used in runtime

Resolved in Pega Version 8.6.3

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-194932 · Issue 686278

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.6.3

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-199891 · Issue 696102

Updated handling for parametrized data pages on offline mobile app

Resolved in Pega Version 8.6.3

After update, the UI in the offline mobile app was showing .pyStandardValue and not the LookUpValue. This was caused by parametrized data pages not getting populated when used on UI components so the custom populator was not getting called, and has been corrected.

INC-179761 · Issue 684676

Basic Access Control (BAC) now available in production level 2+

Resolved in Pega Version 8.6.3

An enhancement has been added to enable the Basic Access Control (BAC) feature for production levels 2 or greater. This is a change from being available previously only in levels 4 and 5, and will facilitate diagnosing access control issues earlier in the development process.

INC-182530 · Issue 695761

SAML datapages cleared before new authentication

Resolved in Pega Version 8.6.3

If a previous user had not logged out or timed out when using SAML authentication, a second person using the same device/browser would end up in the first user's session after performing their own authentication. Investigation showed the second login D_SAMLAssertionDataPage was not getting refreshed with the current user login details; this has been resolved by explicitly deleting the SAML Datapages before processing a new login if the session has not timed out.

INC-183485 · Issue 685270

Performance improvement for offline mobile app

Resolved in Pega Version 8.6.3

Performance issues on an offline mobile app were traced to an empty browser fingerprint caused by a declared variable which was not assigned a value. This has been resolved by adding a !pega.offline check for fireDeferredAsyncRequests.

INC-185251 · Issue 674907

Locking APIs updated to handle CDK key rotation

Resolved in Pega Version 8.6.3

it was not possible to save cases for several hours following the CDK key rotation. This was traced to an exception that caused the system to attempt to acquire a lock on the CDK key instance, and normal save behavior would resume after the default sys lock time out period expired. This has been resolved by updating the system to use LockManager APIs to perform a database save with locks.

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