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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-210346 · Issue 709710

Check added to ensure Job scheduler executed only once

Resolved in Pega Version 8.6.4

When Node A and Node B woke up at the same time to start executing the job scheduler, both were attempting to update the "now processing" node ID with their ID but only Node A succeeded. This caused Node B to generate a "lock already held" exception, then Node B would try to release the lock and update "now processing" node ID. If Node A released the lock before Node B tried to, then Node B updated the "now processing" nodeID and executed the scheduler, causing it to be run twice. This double-run has been resolved by adding a check for whether the job scheduler has been executed recently before starting it.

INC-211100 · Issue 708300

QueueProcessor timeout made configurable

Resolved in Pega Version 8.6.4

Queue Processor timeouts were causing thread interruptions, causing items to be processed more than once. To resolve this, the QueueProcessor kafka-write timeout has been made configurable via the DASS Pega-Engine:queueprocessor/dataset/write/timeoutMs

INC-211917 · Issue 709322

Scheduled-item operations performed in shared context

Resolved in Pega Version 8.6.4

Scheduled items were not getting processed either by DelayedItemsDataFlowService data flow or by reverting to the pzDelayedQueueProcessorSchedule Job Scheduler, and the number of scheduled items in the pr_sys_delayed_queue table continued to grow even though DelayedItemsDataFlowService showed the processed record count to be increasing. Because the Admin Studio portal was not equipped to show the scheduled record count for the tenant layer in a multi-tenant environment, only the scheduled record count for the shared layer was shown. This has been resolved by updating the system to perform scheduled-item operations in shared context.

INC-213610 · Issue 708113

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.6.4

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-213763 · Issue 708109

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.6.4

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-173596 · Issue 673104

Apache Commons HttpClient dependency removed

Resolved in Pega Version 8.8

As part of moving from the Apache Commons HttpClient project (which is at end of life and no longer being developed) to the Apache HttpComponents project, openws dependencies on the commons-httpclient jar have been removed.

INC-188127 · Issue 678350

Updated cache key generation for ROPC

Resolved in Pega Version 8.8

After configuring outbound email functionality using MSGraph with OAuth 2.0, sending the emails failed consistently following passivation. Running "Test connectivity" in the Email Account data instance then seemed to restart the functionality and the automation "Create And Send Email" subsequently worked. This was traced to a missing username in the cache key generation for the Resource Owner Password Credentials (ROPC), which caused the same token to be fetched when attempting to dynamically generate different usernames, and has been resolved.

INC-194865 · Issue 695620

Corrected report definition save-as-image option

Resolved in Pega Version 8.8

Attempting to save a report definition as an image resulted in an access denied error stating "Browser fingerprint validation failed : A request was received with an invalid or missing browser fingerprint. The request was denied", and the user session was closed. The security SECU0017 alert is generated when a request is sent to a Pega application and the browser fingerprint is either missing or does not match the expected value. The system tries to check the type of request for every requestor ID and fetch the CSRF token, but in this case it was not matching with the token present on the requestor thread. This has been resolved by adding scripts to send the hidden input value needed.

INC-198571 · Issue 708634

SSO update

Resolved in Pega Version 8.8

In order to ensure shared SSO direct links are used as intended, an update has been made which will explicitly require re-authentication for each use of a direct link.

INC-202702 · Issue 713725

Ruleset creation process updated to maintain thread scope

Resolved in Pega Version 8.8

On creating a ruleset, the system generated the error "There has been an issue. Please consult your system administrator." If browser cookies and site settings were cleared and the browser was relaunched before logging in and creating a ruleset, the issue did not occur. Investigation showed that the Application page was at the Requestor scope for some of the threads due to handling in the ruleset creation process that removed the Application page and recreated it in the default scope of the thread with the latest state. To resolve this, the process for deleting the Application page and recreating it on the Requestor page has been removed.

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