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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-196961 · Issue 693474

Iteration method updated for SetRequiredSkillsCountColumn

Resolved in Pega Version 8.6.3

After update, database utilization spiked and did not drop. Investigation traced this to the use of Local.totalCount in pzSetRequiredSkillsCountColumn, which caused the iteration loop to run more times than necessary. This has been resolved by replacing Local.totalCount with Local.iterationsCount in the iteration.

INC-198514 · Issue 688851

CheckFlowDependencies query performance improved

Resolved in Pega Version 8.6.3

In order to improve performance on very large tables, the pxCheckFlowDependencies activity has been modified. Previously, checking whether a dependency exists retrieved all columns. The updated query will instead return a count.

INC-198807 · Issue 689770

Bulk Transfer Audit displays correct label

Resolved in Pega Version 8.6.3

After Bulk Transferring an assignment, the audit showed the flow action rule name instead of the label. This has been addressed by creating a field value for the name 'pyTransferAssignment' and updating the param.actionLabel to refer to the localized value.

INC-201410 · Issue 695844

Updated handling for Navigation Breadcrumb DisplayFlag

Resolved in Pega Version 8.6.3

On hitting 'previous' the old breadcrumb was visible instead of the expected flowaction. This was a missed edge case for having 'when' conditions before a subprocess shape, and has been resolved by having the pyDisplayFlag be considered conditionally so that even when the display flag for the top level subprocess is false, if the current flow action / assignment belongs to the subprocess, the system will show the breadcrumb for the same.

INC-201981 · Issue 697634

Added check for StageHistory page

Resolved in Pega Version 8.6.3

After update, the pyDisplayStages section was not visible in pyCaseMainInner due to the 'when' condition pxHasStages not being satisfied. This was traced to a customization for the pyStartCase flow in one of the case types which resulted in a blank pxStageHistory page being set under pyWorkPage, and has been resolved by adding a 'when' condition to check whether pxStageHistory page exists so the step will only execute if the pxStageHistory page is present.

INC-179761 · Issue 684676

Basic Access Control (BAC) now available in production level 2+

Resolved in Pega Version 8.6.3

An enhancement has been added to enable the Basic Access Control (BAC) feature for production levels 2 or greater. This is a change from being available previously only in levels 4 and 5, and will facilitate diagnosing access control issues earlier in the development process.

INC-182530 · Issue 695761

SAML datapages cleared before new authentication

Resolved in Pega Version 8.6.3

If a previous user had not logged out or timed out when using SAML authentication, a second person using the same device/browser would end up in the first user's session after performing their own authentication. Investigation showed the second login D_SAMLAssertionDataPage was not getting refreshed with the current user login details; this has been resolved by explicitly deleting the SAML Datapages before processing a new login if the session has not timed out.

INC-183485 · Issue 685270

Performance improvement for offline mobile app

Resolved in Pega Version 8.6.3

Performance issues on an offline mobile app were traced to an empty browser fingerprint caused by a declared variable which was not assigned a value. This has been resolved by adding a !pega.offline check for fireDeferredAsyncRequests.

INC-185251 · Issue 674907

Locking APIs updated to handle CDK key rotation

Resolved in Pega Version 8.6.3

it was not possible to save cases for several hours following the CDK key rotation. This was traced to an exception that caused the system to attempt to acquire a lock on the CDK key instance, and normal save behavior would resume after the default sys lock time out period expired. This has been resolved by updating the system to use LockManager APIs to perform a database save with locks.

INC-186395 · Issue 677206

Updating handling for for Pega-supplied operators with MFA

Resolved in Pega Version 8.6.3

When a site is blocking prweb and using prweb/PRAuth for login with MFA enabled, admin user id logins failed and MFA showed the error screen for Pega-supplied users. This was due to MFA verification not being configured for Pega-supplied operators, and has been resolved by adding an Adminstrator condition to skip MFA for for Pega-supplied operators.

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