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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200936 · Issue 703345

SFTP support added to ValidateURL rule

Resolved in Pega Version 8.5.6

SFTP has been added to the list of schemes which are accepted as part of the validation in the pxValidateURL rule.

INC-202562 · Issue 701629

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.5.6

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-202943 · Issue 700195

WorkLink URL generation updated for security

Resolved in Pega Version 8.5.6

When using a WorkLink in an email, clicking the link and entering credentials on the login screen resulted in a 403 unauthorized error. This was due to a WorkLink URL generation issue caused by the non-encryption of the RedirectAndRun activity call in the URL, and has been resolved.

INC-204676 · Issue 699111

Localization added to subject line for SendEmailToAssigneeOnGoalTime

Resolved in Pega Version 8.5.6

When a Callback case was created and the assignee notified by email, the subject line was not localized. This has been corrected.

INC-207218 · Issue 706370

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.5.6

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-164432 · Issue 696292

Global obfuscation key initialized on first requestor call

Resolved in Pega Version 8.5.6

When using URLEncryption = true and SubmitObfuscatedURL = optional, attempting to export an Excel spreadsheet resulted in the error "Invalid character found in the request target". This was traced to the variable pega.d.globalobfuscateKey having a null value which was then converted to a byte array and decoded, generating improper characters in the URL. After a browser refresh, the correct value was set in pega.d.globalobfuscateKey and the export worked as expected. To resolve this, an update has been made to initialize the key on the very first call in PRRequestorImpl when the global obfuscation key is determined to be NULL instead of initializing the global obfuscation key by on-demand basis from HTTPAPI.

INC-173098 · Issue 694091

Signature map updated for fetching keys

Resolved in Pega Version 8.5.6

MFA login worked with SAML 2.0 when the certificate was disabled but failed when the certificate was enabled in Auth Service. The error " "Signature algorithm is null" appeared. This has been resolved by updating the signature map to ignore case sensitivity while fetching keys.

INC-178834 · Issue 660427

RDA support added for Citrix XenApp

Resolved in Pega Version 8.5.6

Robot Runtime was not working in a Citrix XenApp environment when using the JWT token generated by the D_pxRoboticJWTToken data page to identify the user. This has been resolved by updating the scope of the datapage D_pxRoboticJWTToken from node level to requestor, which will allow the user information in the JWT token to be passed to the routing service and support the use of RDA in Citrix environments.

INC-179761 · Issue 684675

Basic Access Control (BAC) now available in production level 2+

Resolved in Pega Version 8.5.6

An enhancement has been added to enable the Basic Access Control (BAC) feature for production levels 2 or greater. This is a change from being available previously only in levels 4 and 5, and will facilitate diagnosing access control issues earlier in the development process.

INC-180594 · Issue 670954

Filtering added for DisableDormantOperators

Resolved in Pega Version 8.5.6

When running the Disable Dormant Operators agent, many operators were seen which were dormant but not disabled. Investigation showed the activity was fetching all of the operators without filtering the deactivation state. This has been resolved by adding a filter condition in pzDisableDormantOperators to fetch only deactivate state users.

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