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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-113624 · Issue 167070

Enabling out-of-the-box Security Policies now redirects immediately

Resolved in Pega Version 7.1.7

When enabling out-of-the-box Security Policies, it was not immediately redirecting to the change password screen but instead requiring the timeout interval to expire before redirect happened. This has been corrected.

SR-118880 · Issue 172588

Change Password redirect loop fixed

Resolved in Pega Version 7.1.7

When URLEncryption is enabled along with Security Policies, redirection to the Change Password screen caused the browser to loop into an endless redirect (HTTP 302 loop). This was caused by Incorrect (un-obfuscated) data being used internally when obfuscation was enabled, and has been fixed.

INC-155276 · Issue 622816

Null check added for step page

Resolved in Pega Version 8.3.6

After creating and adding new Access Roles and application 'Access When' to the privileges instead of Production level, during run time the error "runtime.IndeterminateConditionalException: Trying to evaluate Rule-Access-When conditions L:IsProdAccess when there is no page to evaluate them against" appeared for the specific privileges. This was traced to a missed use case where the system falls back to the step page if the page for evaluating the 'when' condition is null, which did not account for scenarios where the step page can be null. To resolve this, a null check has been added which will fetch the primary page if the step page for the access 'when' condition is null.

INC-156647 · Issue 626293

Improved disconnected requestor cleanup for FieldService

Resolved in Pega Version 8.3.6

A large number of requestors from FieldService with the status as 'Disconnected' were accumulating and causing performance issues. This was traced to the requestors not getting passivated due to users not logging out and new requestors being created for the same users next time, and was caused by the value of the DSS Initialization/PersistRequestor being set as "OnTimeout". When the DSS prconfig/timeout/browser/default is not configured, the default browser requestor timeout is 60 minutes. In this scenario, requestors were not passivating as the requestor passivation timeout was set to the refresh token lifetime for mobile users, which was very large and overwrote the DSS value. This has been resolved by removing the code which set the passivation timeout to the OAuth2 refresh token lifetime.

INC-202677 · Issue 698990

Handling added for missing expose.accessGroup property

Resolved in Pega Version 8.6.4

After exposing an existing page group and page list properties along with single value properties using a declare index, running the Column Populator tool prpcServiceUtils to populate the historical data resulted in the single value properties being updated in the exposed column properly, but the page group and page list properties were not updated in the declare index table. On new case creation the declare index tables were updated. This was traced to the default expose.accessGroup not being set for the user, and has been resolved by adding a check and handling that will add the missing property in prpcserviceutils.properties defining the access group for the Rule-Declare-Index of the classes being exposed if it is not present.

INC-205181 · Issue 697802

Warnings pull from report definition page

Resolved in Pega Version 8.6.4

When a report definition filter was used in the "Class instances to include" section of the Product rule, severe warnings appeared noting "Report definition filter performance issues for LookupDataMigration : Using a custom HTML control to format a column may result in poor performance displaying query results. Consider using auto-generated HTML controls". However, the report definition used, LookupDataMigration, has no Custom HTML control in the latest version of the rule, and the "CheckForWarnings" rule for the product was running a report definition in the "Index-Warning" class which has the warnings for all the versions of the rule. This was due to warnings being displayed in the product for the report definition filter without applying rule resolution for report definition, resulting in warnings from all report definition version rules from a ruleset given a report definition name. This has been resolved by adding an update which will use Obj-Open to read the warnings from report definition page instead of looking up for warnings from Index-Warnings table.

INC-205453 · Issue 706568

Pega Keystore supported for hotfix signature verification

Resolved in Pega Version 8.6.4

In order to support custom trust managers which require an alternate method for supplying the root certificate via a platform trust store, an enhancement has been added to allow Pega Keystore to be used as a hotfix verification source. Detailed information on this can be found in https://docs.pega.com/keeping-current-pega/87/verifying-hotfix-authenticity-using-pega-keystore

INC-208516 · Issue 705100

Patchdate values made unique

Resolved in Pega Version 8.6.4

The hotfix manager was incorrectly indicating that a previous hotfix was not installed or was partially installed and should be reinstated. This scenario was created during security updates where the missing/incomplete hotfix had been deliberately deleted from the database, and has been resolved by adding an update which will force patchdate to be unique when adding duplicate code resources during tests.

INC-209435 · Issue 707375

Column population error downgraded to warning

Resolved in Pega Version 8.6.4

A Column Population job run after deployment for some classes was logging the error "Class does not exist", but no property was identified and no impact to the system was seen. This error has been downgraded to a warning.

INC-211299 · Issue 706318

Handling updated for rule export errors

Resolved in Pega Version 8.6.4

After exporting the rules from E2E, the import to the production mirror failed. Investigation showed that the process encountered a time out from an Adaptive Decision Manager table when exporting the product rule, resulting in the product file not containing the mandatory jar files. This has been resolved by updating the handling of errors during export, and suppressing auto-chaining when generating app JSON.

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