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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-169310 · Issue 649713

Cache check added for SQL queries

Resolved in Pega Version 8.5.4

When performing load testing, a high number of gets were seen for some SQL Queries. In order to improve performance, a check has been added in GlobalTrustStoreCacheImpl.java to assess whether the cache has been initialized or not.

INC-169332 · Issue 648298

Added check for blank username in password reset form

Resolved in Pega Version 8.5.4

The "Forgot password?" screen was allowing the form to be submitted with an empty username so it proceeded to the next screen (verification code). This has been resolved by adding a check for a blank username with the appropriate related error message.

INC-170423 · Issue 648984

Added catch for SAML WebSSO duplicate key exception

Resolved in Pega Version 8.5.4

After logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint. Cannot insert duplicate key in object." This has been resolved by updating the session index handling and adding a catch for the duplicate key exception.

INC-173294 · Issue 650236

Mobile "Forgot Password" supports circumstanced rule

Resolved in Pega Version 8.5.4

An enhancement has been added to support a circumstanced rule for the "Forgot Password" flow on mobile.

INC-173466 · Issue 651456

Operator security enhancements

Resolved in Pega Version 8.5.4

It was possible to enable an operator from the operator access landing page even when write access was denied in the data admin operator class. This has been corrected.

SR-D24527 · Issue 504402

Improved requestor cleanup

Resolved in Pega Version 8.2.5

Batch- and Browser-type Requestors were building up over time in both the Admin Studio and in the PegaRULES log and not removed until the system was restarted. This has been resolved by adding two extra cleanupRequestor calls to the Email Listener implementation.

SR-D29034 · Issue 500681

Added support for JSON mapping of deep nested pagelist objects

Resolved in Pega Version 8.2.5

An exception occurred when using a JSON data transform in the service activity to map the clipboard data to JSON on the third level of a structure formed as Pagelist-->page-->pagelist. To resolve this, support has been added for nested pagelist mapping with deep nesting of objects (configured for one sided actions) and arrays.

SR-D33003 · Issue 511230

Queue Batch activity correctly passes chlld process access group

Resolved in Pega Version 8.2.5

When users attempted to create an index using the schema tools landing page, an error displayed in the table history stating "Create index failed". Investigation showed that this happened when a user was authenticated without the PegaRULES:DatabaseAdministrator role and then switched to an Access Group with the PegaRULES:DatabaseAdministrator role. The issue was traced to the activity that launched the batch requestor missing the parameter pzUseCurrentAccessGroupForChild due to the Queue Batch activity only passing the default access group authorization. This has been resolved by adding code to pass the additional authorization which will allow users to create an index in this scenario.

SR-D33214 · Issue 514023

Added safeURL encoding for Japanese characters in attached filenames

Resolved in Pega Version 8.2.5

It was not possible to preview a Japanese-titled PDF file attached on a work object. Investigation showed that in case of Japanese characters, file names were not being correctly encoded during the fetch request when JBoss was used. The retrieval worked correctly under Tomcat. In order to ensure consistent encoding, the safeURL API will be used for constructing the URL and for the activities DisplayAttachFile and pzDownloadFromRepository which add the ContentDisposition header.

SR-D33227 · Issue 510825

Check added for lock expiration when using Save for Default locking

Resolved in Pega Version 8.2.5

With the default case locking policy, during the process from creating a Case Object to Submit it was possible for multiple users to edit and save the same work object if the lock expired for the original user. No warnings appeared. To resolve this, handling has been added for a lock expiration scenario: previously, Save for Default locking was not considered. This has now been updated with a check that will evaluate whether or not the lock is gone before attempting to save.

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