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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D48010 · Issue 514983

Unit testing validation relaxed for external input strategy

Resolved in Pega Version 8.4

When trying to test a strategy, the testing transform had to exist in the same ruleset/version as the strategy or it would not resolve. Investigation showed that because the artifacts were in a different ruleset and version build on top of the application that the testing strategy belongs to, validation failed because it was using the platform based ruleset validation. This was a missed use case, and has been resolved by relaxing the validation for external input strategy so it does not take into account the ruleset and version of it. This same change has been applied for referenced data transforms.

SR-D51353 · Issue 516914

Unit testing validation relaxed for external input strategy

Resolved in Pega Version 8.4

When trying to test a strategy, the testing transform had to exist in the same ruleset/version as the strategy or it would not resolve. Investigation showed that because the artifacts were in a different ruleset and version build on top of the application that the testing strategy belongs to, validation failed because it was using the platform based ruleset validation. This was a missed use case, and has been resolved by relaxing the validation for external input strategy so it does not take into account the ruleset and version of it. This same change has been applied for referenced data transforms.

SR-D57444 · Issue 519167

Scripts provided to remove unneeded TenantID for Cloud upgrade

Resolved in Pega Version 8.4

Cloud upgrade from 8.3 to 8.3.1 was failing in a multi-tenant environment during creation of the Data-MigrationPoint instance. This was traced to pzTenantId not being included in the insert statement when the table included the pzTenantId column. As the column is unnecessary and was only included in the table for completeness, scripts have been provided to remove the pzTenantId column from the table for 8.3.0 and 8.3.1 MT deployments and remove pzTenantId from table in pegarules-master.xml to resolve this issue.

SR-D58702 · Issue 519242

Updated HotFix Manager for use in older versions

Resolved in Pega Version 8.4

The DL logic in Hotfix Manager was changed in 8.3 to include the catalog of all framework changes. This had the unintended side effect of preventing DLs from being installed in Pega 7.3.1 and lower versions as the versions included in the catalog are not present on those systems and the validation failed. This has been resolved by revising the DL update so the system will only add all apps to the catalog for platform 7.4+ DLs.

SR-D26204 · Issue 499093

Corrected Survey rule editing

Resolved in Pega Version 8.4

After creating a paragraph rule in Pega Survey questions, attempting to edit the question by opening the existing paragraph rule from the edit question modal window was not working and instead the option of creating a new rule was presented. Investigation showed that the Autocomplete control for showing paragraph, HTML section, and custom HTML was missing the AppliesTo parameter, causing the rule opener to fall back to the Create New Rule page. To resolve this, pyClassName has been added as a parameter to autocomplete controls.

INC-107737 · Issue 544662

Oracle handling updated for upgrade DDL

Resolved in Pega Version 8.6

DDL generated for a Pega upgrade displayed the error "ALTER TABLE PC_ASSIGN_WORKBASKET DROP CONSTRAINT GETNEXTWORKINWORKGROUP" when trying to install. This was traced to a change made by Oracle for optimization, and has been resolved by updating the handling for primary key constraint and the corresponding index name.

INC-121480 · Issue 595823

EnableRedirects property added for REST connections

Resolved in Pega Version 8.6

When implementing a connector with the header “Location” which contains a redirect URI, a 303 response code was expected. Instead, a 400 or 404 error was generated. It was not possible for developers to process the code per their logic in Activity as Connect REST processed 303 responses automatically - i.e. there was no intercept points to implement the suggested approach. To resolve this, the new property "Rule-Connect-REST.pyEnableRedirects" has been added along with a checkbox for the property in "Rule-Connect-REST.pyService" in "Connection" section. Logic has been added in RESTConnector.java to take value of this property and set it on the HTTPClient being used, and a method has been added to HTTPClient interface and ComponentsHTTPClient to use the new value being passed. The default behavior is the same for the REST Connector, but a client can uncheck a checkbox on the REST Connector ruleform to stop the HTTP client from automatically following any compatible 3xx responses.

INC-122112 · Issue 599792

Updated SLA table clearance

Resolved in Pega Version 8.6

After cases were resolved, SLA entries were not getting cleared from the SLA table. This caused the SLA table to have a huge number of Overall SLA and PendFlow details present for cases that were resolved or moved to the next state, which impacted case processing via SLA Agent. This was traced to SLA queue-items not being removed by delete-deferred as expected, and has been resolved by invalidating the deferred operations and scheduling item removal.

INC-125258 · Issue 601606

Documentation updated for troubleshooting rules counts

Resolved in Pega Version 8.6

The troubleshooting documentation has been updated with extended information regarding correcting incorrect rule counts in dashboards and reports.https://community.pega.com/knowledgebase/articles/pega-platform-troubleshooting/troubleshooting-incorrect-count-rules-dashboards-and-reports

INC-125633 · Issue 589578

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.6

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

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