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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-202937 · Issue 695941

RealTimeProcessingDelay made configurable

Resolved in Pega Version 8.7.1

When using interaction history summaries in Engagement Policy strategies, the check whether a particular action was sent previously was not returning any results for the customers that did have an action "Sent". These records were present in the IH Fact table but the IH Summary tables were missing these records. This has been resolved by making the realTimeProcessingDelay configurable for reading from IH in a real-time flow configurable (done as part of IH pre-aggregation). This may be useful if there can be a difference in time between machines inserting into IH which causes pre-aggregation to miss processing records. The relevant DSS is "interactionHistory/realTimeProcessingDelay", and the default is 5 seconds. This must be set before starting pre-aggregation. This is the difference between the end position and the log time. RuleSet: Pega-DecisionEngine DSS Name: interactionHistory/realTimeProcessingDelay Value: <new delay in seconds>

INC-205378 · Issue 698513

Added handling for double quotes on Substrategy shapes

Resolved in Pega Version 8.7.1

After update, there were compilation issues on calling substrategies from strategies using datapage.pxResults as another page. This was traced to the handling for a parameterized data page with double quotes on Substrategy shapes, and has been resolved.

INC-206684 · Issue 699365

Empty string handling added to SSA CompareDates

Resolved in Pega Version 8.7.1

The CompareDates implementation in SSA has been updated to fallback to the current datetime/date if it encounters empty string arguments.

INC-208207 · Issue 702800

#resolvedissues note: GET API will consider case locking mechanism

Resolved in Pega Version 8.7.1

After update, performing a GET call on an assignment was unexpectedly locking the case. This was traced to a difference in handling: Pega 8.3 performed an Obj-Open-By-Handle of the workobject without acquiring a lock, while Pega 8.6 calls Assign-.acquireWorkObject which acquires a lock on the work object thereby affecting the other requestors from accessing the case. This has been resolved by enabling ConsiderLockingMode to independently determine the locking mechanism set for the case type.

INC-164432 · Issue 696293

Global obfuscation key initialized on first requestor call

Resolved in Pega Version 8.7.1

When using URLEncryption = true and SubmitObfuscatedURL = optional, attempting to export an Excel spreadsheet resulted in the error "Invalid character found in the request target". This was traced to the variable pega.d.globalobfuscateKey having a null value which was then converted to a byte array and decoded, generating improper characters in the URL. After a browser refresh, the correct value was set in pega.d.globalobfuscateKey and the export worked as expected. To resolve this, an update has been made to initialize the key on the very first call in PRRequestorImpl when the global obfuscation key is determined to be NULL instead of initializing the global obfuscation key by on-demand basis from HTTPAPI.

INC-173098 · Issue 694090

Signature map updated for fetching keys

Resolved in Pega Version 8.7.1

MFA login worked with SAML 2.0 when the certificate was disabled but failed when the certificate was enabled in Auth Service. The error " "Signature algorithm is null" appeared. This has been resolved by updating the signature map to ignore case sensitivity while fetching keys.

INC-182530 · Issue 695760

SAML datapages cleared before new authentication

Resolved in Pega Version 8.7.1

If a previous user had not logged out or timed out when using SAML authentication, a second person using the same device/browser would end up in the first user's session after performing their own authentication. Investigation showed the second login D_SAMLAssertionDataPage was not getting refreshed with the current user login details; this has been resolved by explicitly deleting the SAML Datapages before processing a new login if the session has not timed out.

INC-196839 · Issue 695281

Removed duplicate clipboard page creation

Resolved in Pega Version 8.7.1

An out of memory exception occurred due to the pyInstanceInfoForUpdate clipboard page having 6.5M Embed-InstanceInfo entries. This was traced to the ClientUpdateRequestHandler.getInstanceInfoPage method continuously appending to the ClipboardProperty instanceInfoPage. This has been resolved by removing the extra creation of instance pages within the loop.

INC-200303 · Issue 692845

OIDC authentication service token reload updated

Resolved in Pega Version 8.7.1

The exception “PRSecurityException: Invalid State Parameter received" was generated along with "Unable to execute OIDC flow : Caught exception while parsing the id token”. The issue was identified in the Keystore cache refresh strategy for the 'reload once per interaction' option. While the Refresh interval was one minute for reload once per interaction, if there was a login request/keystore request in that one minute then the refresh interval was pushed to one minute again from that timestamp. The system was also maintaining the cache refresh interval as one minute. That meant if there were continuous requests, then the refresh interval was pushed to one minute for each request. As a result, the Refresh interval was repeatedly extended until the exception occurred. To resolve this, the Refresh token will happen if there are no requests for a period of one minute, and the cache refresh interval for "Reload once per iteration" has been removed completely.

INC-200877 · Issue 693823

Functions supported in Authorization Service

Resolved in Pega Version 8.7.1

An enhancement has been added to support operator page context evaluation with a Rule-Utility-Function during property mapping evaluation.

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