Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-127035 · Issue 193206

Improved opening custom flow rules with Microsoft Internet Explorer 9

Resolved in Pega Version 7.1.8

Opening up a flow rule with many sub-process references was taking an excessive amount of time when using Microsoft Internet Explorer 9 due to general browser slowness and the system loading all referenced flow rules at that time. This has been resolved by tuning the JavaScript code to improve the performance of the viewer and to disable drilldown functionality from the server.

SR-130696 · Issue 199065

Updated config query for VBD date/time support

Resolved in Pega Version 7.1.8

When following the recommendation to add required date-time columns on VBD configuration tables for Oracle Golden Gate set up, the VBD configuration could not be saved to a database table from PRPC. This has been resolved by adding an updated configuration query to support replication.

SR-130731 · Issue 198828

HTTPS support added to DSM applications

Resolved in Pega Version 7.1.8

If the PRPC instance is accessed via HTTPS and the DSM applications (ADM & VBD) are installed on the same Tomcat configurations, the DSM services landing page did not provide the ability to say if the services were accessible via HTTPS. This is now possible through an added configuration option on the landing page to enable secure connection.

SR-131929 · Issue 200525

Added ability to extend CDM logic with custom shapes

Resolved in Pega Version 7.1.8

In order to support adding customized shapes to strategy rules in the CDM layer, the extension point has been opened by enabling some configurations, mainly for canvas extension and shape validation.

SR-128463 · Issue 193907

Create KeyRing updated for split schema

Resolved in Pega Version 7.1.8

If a command line script is configured (viz. keyringGen.sh) to encrypt user passwords for prconfig.xml databases using Keyring utility, a prconfig.xml could have three database entries but the keyring tool only prompted for two databases and did not allow encrypting password for the user for the third database. The prconfig.xml file requires very specific location information to run: to resolve this, the variables to hold schema name in case of split schema configuration have been added.

SR-D39956 · Issue 511637

Corrected method IF use with shortcut function

Resolved in Pega Version 8.2.5

After upgrade, method IF was not working as expected when used in an expression like "@if(.totalorders_120days>0,(.remakeorders_120days/.totalorders_120days)<0.3,false)". This was caused by a missed use case for the combination of an exception-generating function in combination with a shortcut function (i.e. ternary, and, or), and has been resolved.

SR-D41207 · Issue 512087

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.2.5

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D42662 · Issue 516870

Support added for auto restart of system paused nodes

Resolved in Pega Version 8.2.5

After the system paused a run, nodes had to be manually restarted by hand. Investigation showed that a node had fallen from the Hazelcast cluster due to an instability and that there was no support for an auto-restart under this condition. This has been resolved by adding a pulse task to resume runs stuck in system pause.

SR-D43912 · Issue 509737

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.2.5

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D47618 · Issue 512602

Statistic rounding error in ADMSnapshot Agent with Oracle corrected

Resolved in Pega Version 8.2.5

While running the ADMSnapshot Agent, the exception "internal.mgmt.Executable) ERROR com.pega.decision.adm.client.ADMException: Failed to complete ADM Data Mart snapshot" was seen. This was traced to an issue with the rounding of performance statistics when using Oracle, and has been resolved.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us