Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-194932 · Issue 686277

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.8

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-191412 · Issue 692674

Large Data page join condition available for Mobile

Resolved in Pega Version 8.6.5

Support for a join condition has been added to the Large Data page for use in Mobile to match the use available on desktop.

INC-198193 · Issue 723624

Error correctly shows for each attempt to upload an oversize file

Resolved in Pega Version 8.6.5

The error message indicating an uploaded file exceeded the permitted file size was only shown on the first try on Android. Subsequent attempts to upload the same oversize file did not generate any error. This was due to a persisting value, and has been resolved by explicitly clearing the input value for the mobile browser upload.

INC-205683 · Issue 702561

Data transform actions supported in offline app

Resolved in Pega Version 8.6.5

Support has been added for pre- and post-processing data transform functionality and validation in the local actions of the offline app.

INC-222126 · Issue 721903

Improvement for mobile display error related to harness timing

Resolved in Pega Version 8.6.5

After updating from 8.1 to 8.6, working very quickly on mobile to create a case and refresh it resulted in a "Display error" screen that included the message "Failed to find instance @baseclase.pyCreate of type Rule-HTML-Harness". This was caused by the system not being initialized with the needed content and some target parameters therefore being evaluated as null. A preliminary fix for closeDocCallback when WebView is not loaded has been added which has significantly reduced the frequency of this issue. Additional work will be done towards a complete resolution in a future release.

INC-201713 · Issue 700221

Resolved SSO logout error

Resolved in Pega Version 8.6.5

After configuring prconfig/initialization/Urlencryption/default -> true and prconfig/initialization/SubmitObfuscatedURL/default -> required, logging in to any portal using SSO resulted in a 400 error when trying to log out. This has been resolved by adding a call to the encryption Rule-Utility-Function while calling logoff activity from 'pzSingleLogoutServiceRedirectV2'.

INC-202702 · Issue 713726

Ruleset creation process updated to maintain thread scope

Resolved in Pega Version 8.6.5

On creating a ruleset, the system generated the error "There has been an issue. Please consult your system administrator." If browser cookies and site settings were cleared and the browser was relaunched before logging in and creating a ruleset, the issue did not occur. Investigation showed that the Application page was at the Requestor scope for some of the threads due to handling in the ruleset creation process that removed the Application page and recreated it in the default scope of the thread with the latest state. To resolve this, the process for deleting the Application page and recreating it on the Requestor page has been removed.

INC-212265 · Issue 714015

at+jwt header type support added

Resolved in Pega Version 8.6.5

After upgrading from Pega 7 to Pega 8, using JWT validation in the REST service package with type "at+jwt" resulted in the JSON web token being rejected during signature verification with the error "header "typ" (type) "at+jwt" not allowed". Pega uses the third-party Nimbus jar to generate and verify JWT tokens, and this issue was traced to a difference in the versions of that jar: Pega 7.3 uses the nimbus-jose-jwt 5.1 version jar, while Pega 8.6+ uses the 8.20 jar version. Nimbus rejects at+jwt header types by default from the 8.0 jar version. To resolve this and improve backwards compatibility, at+jwt header type support has been added.

INC-216154 · Issue 718236

SMTPPort parameter will be passed to ForgotPasswordUtil

Resolved in Pega Version 8.6.5

When a user triggered the "Trouble Signing in" function, the SentEmailNotification activity connection was trying to use port 25 even if the SMTP Port was configured as 587 in the Email Account instance. This was due to the SMTP Port not being passed to the SentEmailNotification activity, causing a fallback to port 25 for non-SSL connections. In order to ensure SendEmailNotification uses a specified port if configured, pySMTPPort will be passed to ForgotPasswordUtil.java.

INC-217461 · Issue 714310

Key ID made optional for JWT

Resolved in Pega Version 8.6.5

After update, Connect-REST services were failing with a Admin_Security_Token.Action error. This was traced to kID (key ID) being mandated following previous work done to address an issue. To resolve this and better support backwards compatibility, the kID has been made optional in the JWT header.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us