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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-214160 · Issue 709283

Access group context handling updated for Mobile

Resolved in Pega Version 8.8

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

INC-220749 · Issue 719942

Optimizations added for large data pages

Resolved in Pega Version 8.8

Attempting to download a material master which has 2 million records timed out after 5 minutes. This has been resolved by adding optimizations that include the batching of large data pages.

INC-222126 · Issue 721902

Improvement for mobile display error related to harness timing

Resolved in Pega Version 8.8

After updating from 8.1 to 8.6, working very quickly on mobile to create a case and refresh it resulted in a "Display error" screen that included the message "Failed to find instance @baseclase.pyCreate of type Rule-HTML-Harness". This was caused by the system not being initialized with the needed content and some target parameters therefore being evaluated as null. A preliminary fix for closeDocCallback when WebView is not loaded has been added which has significantly reduced the frequency of this issue. Additional work will be done towards a complete resolution in a future release.

INC-224923 · Issue 735843

Autocomplete field loads in offline iOS

Resolved in Pega Version 8.8

After converting large data sets to the Large Data Page Structure, some data pages were working in the Android app but not in iOS when Offline Support was enabled. This was traced to the autocomplete field of type 'text' not loading correctly, and has been resolved.

INC-226156 · Issue 735745

Autocomplete field loads in offline iOS

Resolved in Pega Version 8.8

After converting large data sets to the Large Data Page Structure, some data pages were working in the Android app but not in iOS when Offline Support was enabled. This was traced to the autocomplete field of type 'text' not loading correctly, and has been resolved.

INC-173596 · Issue 673104

Apache Commons HttpClient dependency removed

Resolved in Pega Version 8.8

As part of moving from the Apache Commons HttpClient project (which is at end of life and no longer being developed) to the Apache HttpComponents project, openws dependencies on the commons-httpclient jar have been removed.

INC-188127 · Issue 678350

Updated cache key generation for ROPC

Resolved in Pega Version 8.8

After configuring outbound email functionality using MSGraph with OAuth 2.0, sending the emails failed consistently following passivation. Running "Test connectivity" in the Email Account data instance then seemed to restart the functionality and the automation "Create And Send Email" subsequently worked. This was traced to a missing username in the cache key generation for the Resource Owner Password Credentials (ROPC), which caused the same token to be fetched when attempting to dynamically generate different usernames, and has been resolved.

INC-194865 · Issue 695620

Corrected report definition save-as-image option

Resolved in Pega Version 8.8

Attempting to save a report definition as an image resulted in an access denied error stating "Browser fingerprint validation failed : A request was received with an invalid or missing browser fingerprint. The request was denied", and the user session was closed. The security SECU0017 alert is generated when a request is sent to a Pega application and the browser fingerprint is either missing or does not match the expected value. The system tries to check the type of request for every requestor ID and fetch the CSRF token, but in this case it was not matching with the token present on the requestor thread. This has been resolved by adding scripts to send the hidden input value needed.

INC-198571 · Issue 708634

SSO update

Resolved in Pega Version 8.8

In order to ensure shared SSO direct links are used as intended, an update has been made which will explicitly require re-authentication for each use of a direct link.

INC-202702 · Issue 713725

Ruleset creation process updated to maintain thread scope

Resolved in Pega Version 8.8

On creating a ruleset, the system generated the error "There has been an issue. Please consult your system administrator." If browser cookies and site settings were cleared and the browser was relaunched before logging in and creating a ruleset, the issue did not occur. Investigation showed that the Application page was at the Requestor scope for some of the threads due to handling in the ruleset creation process that removed the Application page and recreated it in the default scope of the thread with the latest state. To resolve this, the process for deleting the Application page and recreating it on the Requestor page has been removed.

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