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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D7323 · Issue 493176

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.3.1

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

SR-D18853 · Issue 488283

Visibility on client check removed to enable Pulse on click

Resolved in Pega Version 8.3.1

When Pulse was configured on click of a icon, the comment section was not visible. Investigation showed that at the time of DOM load, pyMessage property was not available in the DOM because 'Run visibility condition on client' was checked by default. Visibility on client checks have been removed to resolve this issue.

SR-D37757 · Issue 507966

Pulse delete icon repaired

Resolved in Pega Version 8.3.1

After upgrade, it was no longer possible to delete one's own comment in Pulse. This was traced to the section pzDeleteMessage having two dynamic layouts with icon as image configured. During runtime, this section was present in the DOM yet the icons were not visible when the conditions configured were returned as true. This was caused by an error in the generated java for the layout, and has been corrected.

SR-D44012 · Issue 509880

Added more error handling in pzCreateThumbnail

Resolved in Pega Version 8.3.1

In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .

SR-D23239 · Issue 499595

Support added for multi-operator SAML logins

Resolved in Pega Version 8.3.1

When a SAML user is logged in by Single Sign-On (SAML), the system processes the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to the same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-D47611 · Issue 513113

HTTPS login path issue resolved

Resolved in Pega Version 8.3.1

When using iOS, entering wrong credentials for a login with an https endpoint converted the URL to http. This was traced to a case where the resourcePath was coming as http in SSL enabled system, but the reqURI was still https. To correct this, the system has been updated so that if the reqContextURI starts with https and the requestURL starts with http, then the requestURL will be converted to https.

SR-D17575 · Issue 489953

Survey route to work queue option restored for smartshape

Resolved in Pega Version 8.3.2

After upgrade, routing to workqueue was no longer available for the new create survey smart shape. This has been restored.

SR-D37275 · Issue 519026

Enabled PDF attachment for iPad Safari

Resolved in Pega Version 8.3.2

It was not possible to select the PDF option when attempting to attach a file while using iPad Safari. This has been corrected.

SR-D40605 · Issue 510916

Corrected mobile password control behavior on failed validation

Resolved in Pega Version 8.3.2

Given a section on mobile where the out-of-the-box password control was used on a textbox with input field of type Password to set a new password, failed validation on the field caused the cursor on the input field to jump to the left. It was then not possible to delete the text or correct the placement of the cursor. This was traced to a missing type check for password in isTextBox(), and has been corrected.

SR-D42243 · Issue 525771

Added handling for offline mobile attachments using PRFiles and Repositories

Resolved in Pega Version 8.3.2

Attaching a file on mobile and then immediately clicking on it to open it either did not open the attachment or the attachment opened and then the app stopped working with a "Sync Failed" error. Attachments were not synchronized on the server, and when synchronization was re-tried the attachment was duplicated on attachment list. This was traced to the system being configured to use PRFile API for synchronizing attachments along with Repositories to store attachments; when the processing "commitAttachment" action was processed, it called the Work-.AttachFile activity to finalize attachment upload, but the activity was called without the mandatory attachment InputStream required when using PRFile + Repositories. This has been resolved by ensuring there is a call to Work-.AttachFile with InputStream in cases where PRFiles and Repositories are enabled.

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