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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D37757 · Issue 507966

Pulse delete icon repaired

Resolved in Pega Version 8.3.1

After upgrade, it was no longer possible to delete one's own comment in Pulse. This was traced to the section pzDeleteMessage having two dynamic layouts with icon as image configured. During runtime, this section was present in the DOM yet the icons were not visible when the conditions configured were returned as true. This was caused by an error in the generated java for the layout, and has been corrected.

SR-D44012 · Issue 509880

Added more error handling in pzCreateThumbnail

Resolved in Pega Version 8.3.1

In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .

SR-D23239 · Issue 499595

Support added for multi-operator SAML logins

Resolved in Pega Version 8.3.1

When a SAML user is logged in by Single Sign-On (SAML), the system processes the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to the same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-D47611 · Issue 513113

HTTPS login path issue resolved

Resolved in Pega Version 8.3.1

When using iOS, entering wrong credentials for a login with an https endpoint converted the URL to http. This was traced to a case where the resourcePath was coming as http in SSL enabled system, but the reqURI was still https. To correct this, the system has been updated so that if the reqContextURI starts with https and the requestURL starts with http, then the requestURL will be converted to https.

INC-191412 · Issue 692674

Large Data page join condition available for Mobile

Resolved in Pega Version 8.6.5

Support for a join condition has been added to the Large Data page for use in Mobile to match the use available on desktop.

INC-198193 · Issue 723624

Error correctly shows for each attempt to upload an oversize file

Resolved in Pega Version 8.6.5

The error message indicating an uploaded file exceeded the permitted file size was only shown on the first try on Android. Subsequent attempts to upload the same oversize file did not generate any error. This was due to a persisting value, and has been resolved by explicitly clearing the input value for the mobile browser upload.

INC-205683 · Issue 702561

Data transform actions supported in offline app

Resolved in Pega Version 8.6.5

Support has been added for pre- and post-processing data transform functionality and validation in the local actions of the offline app.

INC-222126 · Issue 721903

Improvement for mobile display error related to harness timing

Resolved in Pega Version 8.6.5

After updating from 8.1 to 8.6, working very quickly on mobile to create a case and refresh it resulted in a "Display error" screen that included the message "Failed to find instance @baseclase.pyCreate of type Rule-HTML-Harness". This was caused by the system not being initialized with the needed content and some target parameters therefore being evaluated as null. A preliminary fix for closeDocCallback when WebView is not loaded has been added which has significantly reduced the frequency of this issue. Additional work will be done towards a complete resolution in a future release.

INC-201713 · Issue 700221

Resolved SSO logout error

Resolved in Pega Version 8.6.5

After configuring prconfig/initialization/Urlencryption/default -> true and prconfig/initialization/SubmitObfuscatedURL/default -> required, logging in to any portal using SSO resulted in a 400 error when trying to log out. This has been resolved by adding a call to the encryption Rule-Utility-Function while calling logoff activity from 'pzSingleLogoutServiceRedirectV2'.

INC-202702 · Issue 713726

Ruleset creation process updated to maintain thread scope

Resolved in Pega Version 8.6.5

On creating a ruleset, the system generated the error "There has been an issue. Please consult your system administrator." If browser cookies and site settings were cleared and the browser was relaunched before logging in and creating a ruleset, the issue did not occur. Investigation showed that the Application page was at the Requestor scope for some of the threads due to handling in the ruleset creation process that removed the Application page and recreated it in the default scope of the thread with the latest state. To resolve this, the process for deleting the Application page and recreating it on the Requestor page has been removed.

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