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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-144970 · Issue 604952

Tags correctly displaying after Pega 8 Upgrade

Resolved in Pega Version 8.5.2

The context class for Tags was consistently picking up from the Access group but not consistently from the work class. This caused previously created tags in Pega 7 to not show up in Pega 8, and tags created through the Case Management->Social->Tag configuration were not showing up for user details. This was traced to several differences in the logic between the versions, and updates have been made to resolve this.

INC-146114 · Issue 604411

Create Survey routes case correctly

Resolved in Pega Version 8.5.2

The Create Survey utility was not routing the case to the user who initiated the case, but instead was routing it to the user who checked-in the case. This was traced to an error related to pxRequestor.pxUserIdentifier in the data transform pzpopulate survey params which is called when the survey utility is used, and has been corrected.

INC-146676 · Issue 601940

Field Service app localizations updated

Resolved in Pega Version 8.5.2

Localization has been added to the 'getDirections' alert and other popup alerts in the Field Service app.

INC-148727 · Issue 603752

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-130703 · Issue 597255

Operator provisioning on authentication service corrected

Resolved in Pega Version 8.5.2

When operator provisioning was triggered on user login via authentication service, the error "ModelOperatorName is not valid. Reason: declare page parameters not supported by PropertyReference" was generated. This was traced to optimization work that had been done on the expression evaluation for operator identification, and has been resolved by adding the required GRS Syntax support in the Operator Provisioning section in SAML and OIDC.

INC-132191 · Issue 582550

Option added to return to same authenticationService after SAML logoff

Resolved in Pega Version 8.5.2

An enhancement has been added which provides a check box on the Authentication Service ruleform to select the option of redirecting users back to their original authentication service screen after logoff.

INC-133518 · Issue 592227

Context updated for IACAuthentication activity trace

Resolved in Pega Version 8.5.2

After upgrade, tracing the IACAuthentication activity was not working. Investigation showed that the context object had a null tracer value, which has been resolved by updating the system so the tracer runs with the correct context.

INC-134808 · Issue 590711

Property check handling updated for Ajax requestor

Resolved in Pega Version 8.5.2

SECU0001 alerts were seen when submitting a case in the interaction portal. Logging indicated the errors were related to the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties which are included in an Ajax request when they exist in the DOM and the 'pyGeolocationTrackingIsEnabled' when rule is true. The error was traced to a condition where a new thread request results in an unexpected property check that encounters a clipboard which doesn't have any pages created for that thread. To resolve this, the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties have been added to an allow list to handle the unexpected properties check.

INC-137873 · Issue 596159

Java injection security updated

Resolved in Pega Version 8.5.2

Protections have been updated against a Java injection.

INC-140101 · Issue 597637

System will attempt to decrypt data ending in "+"

Resolved in Pega Version 8.5.2

Encrypting and decrypting one specific email address was not working properly when showing on the UI. It was possible to force a decryption using decryptproperty, but Pega generated an error. This was due to the actual encrypted value ending with '+', which conflicted with a system check that skips decryption if the encrypted property value ends with + . To resolve this, the system will attempt to decrypt the property even when encryptedText ends with + .

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