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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-131072 · Issue 203709

Requestor token creation added for PRExternal authentication

Resolved in Pega Version 7.1.9

When using a PRExternal authentication scheme, the csrfsession requestor token was not created. This caused a heavy volume of INFO logging messages in production due to the null token. This authentication path has now been added and the token will be correctly created for use.

SR-131691 · Issue 202207

Improved performance for incorrect password handling

Resolved in Pega Version 7.1.9

When the operator entered the wrong password in the login screen, numerous "Stream Overwritten" alerts appeared the Alert log. There was no workflow problem involved, but the logging indicated that there was an additional unnecessary call being made to Stream Web-Login, and that unneeded call has been removed to improve system performance and remove the error being logged.

SR-A4056 · Issue 211550

Corrected validation error for Extract rule field length

Resolved in Pega Version 7.1.9

A validation error noting that the field length of the table was limited to 30 characters was occurring when trying to check in an Extract rule even if the field value had been shortened. While checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was recomputing the pagelist's table name instead of using the one provided by the user. The Rule-Utility-Function validateTreeProperties function has been modified to fix the issue.

INC-139861 · Issue 594006

Cross-site scripting protections added to Case Email

Resolved in Pega Version 8.5.4

Cross-site scripting updates have been added to rules handling linked email correspondence.

INC-155640 · Issue 622978

Mobile logging updated for data page required parameters

Resolved in Pega Version 8.5.4

After upgrade, the number of warnings increased substantially in the mobile app log file for D_Pages, specifying "Required parameter X for data page X cannot be blank." This was traced to the forced logging related to missing required parameters for Parameterized DataPages during DeltaSyncs. In order to increase the value of the logging, the process has been moved from being called before packaging the Data Page to being printed later in packaging code and set to warn only about any unsupported data page configuration with required parameters.

INC-157217 · Issue 631970

Field Service mobile refresh timing updated

Resolved in Pega Version 8.5.4

A configuration in the Field Service mobile app used to select and map data from a modal section to a wrapper section used "pega.fsm.mobileutil.reloadSection" to refresh the wrapper section and make the data visible after the mapping. If the refresh was performed after the initial login, the refresh was done on only a portion of the screen and resulted in incorrect data being shown to the user. However, continuing to fill in the section and then saving and reopening the task displayed the correct results. The issue was reproducible only on the first attempt after clearing cache/date: subsequent uses refreshed properly. This was traced to the timing of the configured actions, which caused the refreshSection action to be triggered before the runDataTransform action execution was completed. This has been resolved by adding code that will pause the action queue until the runDataTransform action completed.

INC-157532 · Issue 631715

Corrected runtime name length check for custom fields to resolve logged error

Resolved in Pega Version 8.5.4

The error "Notification_MobilePush.Action ERROR - Can't parse JSON string to map" was being frequently logged. Investigation showed that in the Step8 activity in pySendNofication from Pega-Notification-MobilePush class, setting @String.length(customFields)>0 where customFields was a local value caused the runtime length check on customFields to fail. To resolve this, the Step8 activity in pySendNofication from Pega-Notification-MobilePush class has been modified from using @String.length(customFields)>0 to use @String.length(Local.customFields)>0.

INC-160275 · Issue 628104

Unchecked Include descendant classes in pyFeedUserDetails report definition

Resolved in Pega Version 8.5.4

After upgrade from Pega 7.4. to Pega 8.4, the use of a custom class 'XX-Data-OperatorLoginDetails' which pattern-inherits from Data-Admin-Operator-ID was causing the error "Union not applied because properties [pyImageFileName, pyEmailAddress, pyUseLocale, pyDefaultTimeZone] are not optimized in Data-OperatorLoginDetails”. This happened when the case manager portal was launched and the report definition pyFeedUserDetails (introduced in newer releases) was running by default, and was due to the presence of a few unoptimized properties when the report definition had "Report on Descendant classes" - include all descendant classes, checked by default. To resolve this, the checkbox to Include descendant classes in pyFeedUserDetails is now set as unchecked by default.

INC-160295 · Issue 635009

Null check added for pzinskey in CSLoadSelectedArticle

Resolved in Pega Version 8.5.4

In step 5 of CSLoadSelectedArticle, there is a call to pzGetAssociatedTags. Step 1 of pzGetAssociatedTags is an Obj-Browse with MaxRecords set to 100000000, and there is logic to retrieve records where pxLinkedRefFrom = Primary.pzInsKey. If Primary.pzInsKey is null, then the Obj-Browse will fetch all of the records. In order to prevent an unnecessary flood of results, a when condition has been added in the CSLoadSelectedArticle rule to check pzInskey so that when the context is empty the system will not call the pzGetAssociatedTags and return the entire record set.

INC-160851 · Issue 631619

Multiple Pulse attachments deleted correctly from datapage

Resolved in Pega Version 8.5.4

If a Pulse post had only one attachment, removing the post using the Delete option correctly deleted the attachment from Link-attachment and Data-WorkAttach-File. However, if more than one attachment was present, the attachments were removed from view in the UI but were not deleted as expected from the datapage D_AttachmentList. This caused the pr_data_file table to grow very large. Investigation traced the issue to a 'when' condition in the PegaSocial-Message-ValidateDelete activity that was incorrectly being set to true due to a null value and causing the system to skip the deletefile step. This has been resolved by updating the logic to correctly handle removing multiple attachments on delete of a post.

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