Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-214974 · Issue 721179

Documentation updated for accessing D_pyUserInfoClaims

Resolved in Pega Version 8.8

When logging in using Org Credentials, trying to get the user details from D_pyUserInfoClaims did not return any information. This was due to the D_pyUserInfoClaims datapage being available only after authentication, so the claims information was not available during operator provisioning. The documentation located at https://docs.pega.com/security/88/mapping-operator-information-openid-connect-sso-authentication-service has been updated to include the following note: "This page becomes available and can only be accessed post authentication."

INC-217942 · Issue 716932

BIX article updated for XML extract rules

Resolved in Pega Version 8.8

The BIX article "Creating and running an Extract rule" has been updated to reflect that the "Get all properties" option fetches basic properties only, and that properties must be selected manually for non-BLOB tables.

INC-223851 · Issue 722732

Property encryption documentation updated

Resolved in Pega Version 8.8

Documentation on encryption has been updated to clarify that Property Encrypt policies can only be created in Work- Data- , and Index class descendents.

INC-225373 · Issue 737824

Documentation updated to clarify enabling "Application data encryption" cannot be undone

Resolved in Pega Version 8.8

The documentation regarding encrypting application data has been updated to clarify that once "Application data encryption" is enabled, it is only possible to change the platform cipher from one provider to another standard or custom provider but it cannot be disabled or returned to default data settings. "Caution: After you enable application data encryption, you cannot disable it and restore the default settings. However, you can change the initial encryption type to another encryption type as necessary." "Caution: If you delete the KMS master key or the KMS master key expires, Pega Platform cannot decrypt the previously encrypted data, which can result in data loss."

INC-226047 · Issue 726468

Upgrade from Pega 6 documentation updated

Resolved in Pega Version 8.8

The documentation for "upgrading from Pega Platform version 6.3 SP1 or earlier: Starting from a single-schema configuration" has been updated to clarify that a new rules schema should be specified as the target rule schema.

INC-234290 · Issue 742941

Conversational Channel training model documentation updated

Resolved in Pega Version 8.8

Documentation for Conversational Channels has been updated with additional information about the process of creating training data based on CSR actions such as 'create a case' or 'send a reply using suggested/other replies'.

INC-173596 · Issue 673104

Apache Commons HttpClient dependency removed

Resolved in Pega Version 8.8

As part of moving from the Apache Commons HttpClient project (which is at end of life and no longer being developed) to the Apache HttpComponents project, openws dependencies on the commons-httpclient jar have been removed.

INC-188127 · Issue 678350

Updated cache key generation for ROPC

Resolved in Pega Version 8.8

After configuring outbound email functionality using MSGraph with OAuth 2.0, sending the emails failed consistently following passivation. Running "Test connectivity" in the Email Account data instance then seemed to restart the functionality and the automation "Create And Send Email" subsequently worked. This was traced to a missing username in the cache key generation for the Resource Owner Password Credentials (ROPC), which caused the same token to be fetched when attempting to dynamically generate different usernames, and has been resolved.

INC-194865 · Issue 695620

Corrected report definition save-as-image option

Resolved in Pega Version 8.8

Attempting to save a report definition as an image resulted in an access denied error stating "Browser fingerprint validation failed : A request was received with an invalid or missing browser fingerprint. The request was denied", and the user session was closed. The security SECU0017 alert is generated when a request is sent to a Pega application and the browser fingerprint is either missing or does not match the expected value. The system tries to check the type of request for every requestor ID and fetch the CSRF token, but in this case it was not matching with the token present on the requestor thread. This has been resolved by adding scripts to send the hidden input value needed.

INC-198571 · Issue 708634

SSO update

Resolved in Pega Version 8.8

In order to ensure shared SSO direct links are used as intended, an update has been made which will explicitly require re-authentication for each use of a direct link.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us