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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-155276 · Issue 622816

Null check added for step page

Resolved in Pega Version 8.3.6

After creating and adding new Access Roles and application 'Access When' to the privileges instead of Production level, during run time the error "runtime.IndeterminateConditionalException: Trying to evaluate Rule-Access-When conditions L:IsProdAccess when there is no page to evaluate them against" appeared for the specific privileges. This was traced to a missed use case where the system falls back to the step page if the page for evaluating the 'when' condition is null, which did not account for scenarios where the step page can be null. To resolve this, a null check has been added which will fetch the primary page if the step page for the access 'when' condition is null.

INC-156647 · Issue 626293

Improved disconnected requestor cleanup for FieldService

Resolved in Pega Version 8.3.6

A large number of requestors from FieldService with the status as 'Disconnected' were accumulating and causing performance issues. This was traced to the requestors not getting passivated due to users not logging out and new requestors being created for the same users next time, and was caused by the value of the DSS Initialization/PersistRequestor being set as "OnTimeout". When the DSS prconfig/timeout/browser/default is not configured, the default browser requestor timeout is 60 minutes. In this scenario, requestors were not passivating as the requestor passivation timeout was set to the refresh token lifetime for mobile users, which was very large and overwrote the DSS value. This has been resolved by removing the code which set the passivation timeout to the OAuth2 refresh token lifetime.

INC-118838 · Issue 560691

OKTA receives parameters on logout

Resolved in Pega Version 8.2.7

When using an OIDC logout endpoint with a parameter set as a data page value, the data page retrieved the ID Token from the DB, but when logout was clicked the datapage name was being displayed in the browser instead of the IDToken. To resolve this, code has been added to support sending ID token parameters for logoff endpoint for OKTA logoff using OpeniD connect.

SR-D95148 · Issue 557483

Port validation updated for redirect URI

Resolved in Pega Version 8.2.7

When an offline app for windows client was generated, trying to login via SSO resulted in the error "invalid redirect_uri". This was traced to the system validating the whole loopback redirection URL, e.g. "http://127.0.0.1:1234/redirection", including the port number. To enhance flexibility, an update has been made so that the port number will not be validated, allowing the client to establish it based on availability at the moment of the request to the authorization service. NOTE: As a best practice, a loopback URL should not be configured as a redirect URI. If a loopback URL is configured, then at run time the port number will not be validated, and the client application can use any available port on the system including ports that may not be intended for use.

INC-173596 · Issue 673104

Apache Commons HttpClient dependency removed

Resolved in Pega Version 8.8

As part of moving from the Apache Commons HttpClient project (which is at end of life and no longer being developed) to the Apache HttpComponents project, openws dependencies on the commons-httpclient jar have been removed.

INC-188127 · Issue 678350

Updated cache key generation for ROPC

Resolved in Pega Version 8.8

After configuring outbound email functionality using MSGraph with OAuth 2.0, sending the emails failed consistently following passivation. Running "Test connectivity" in the Email Account data instance then seemed to restart the functionality and the automation "Create And Send Email" subsequently worked. This was traced to a missing username in the cache key generation for the Resource Owner Password Credentials (ROPC), which caused the same token to be fetched when attempting to dynamically generate different usernames, and has been resolved.

INC-194865 · Issue 695620

Corrected report definition save-as-image option

Resolved in Pega Version 8.8

Attempting to save a report definition as an image resulted in an access denied error stating "Browser fingerprint validation failed : A request was received with an invalid or missing browser fingerprint. The request was denied", and the user session was closed. The security SECU0017 alert is generated when a request is sent to a Pega application and the browser fingerprint is either missing or does not match the expected value. The system tries to check the type of request for every requestor ID and fetch the CSRF token, but in this case it was not matching with the token present on the requestor thread. This has been resolved by adding scripts to send the hidden input value needed.

INC-198571 · Issue 708634

SSO update

Resolved in Pega Version 8.8

In order to ensure shared SSO direct links are used as intended, an update has been made which will explicitly require re-authentication for each use of a direct link.

INC-202702 · Issue 713725

Ruleset creation process updated to maintain thread scope

Resolved in Pega Version 8.8

On creating a ruleset, the system generated the error "There has been an issue. Please consult your system administrator." If browser cookies and site settings were cleared and the browser was relaunched before logging in and creating a ruleset, the issue did not occur. Investigation showed that the Application page was at the Requestor scope for some of the threads due to handling in the ruleset creation process that removed the Application page and recreated it in the default scope of the thread with the latest state. To resolve this, the process for deleting the Application page and recreating it on the Requestor page has been removed.

INC-210168 · Issue 732069

Added handling for Node Level Data Pages not loading automatically

Resolved in Pega Version 8.8

After update, the MQ listeners were not starting. This was traced to the Global Resource Setting references in the listener rules that utilize data page lookups; MQ listeners started as expected when they were hard-coded with the values present on the data page. Investigation showed this was caused by the activity running in an unauthenticated context, and has been resolved by allowing the app requestor to skip authentication.

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