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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-180594 · Issue 670957

Filtering added for DisableDormantOperators

Resolved in Pega Version 8.7

When running the Disable Dormant Operators agent, many operators were seen which were dormant but not disabled. Investigation showed the activity was fetching all of the operators without filtering the deactivation state. This has been resolved by adding a filter condition in pzDisableDormantOperators to fetch only deactivate state users.

INC-181812 · Issue 667197

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.7

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

INC-183485 · Issue 685269

Performance improvement for offline mobile app

Resolved in Pega Version 8.7

Performance issues on an offline mobile app were traced to an empty browser fingerprint caused by a declared variable which was not assigned a value. This has been resolved by adding a !pega.offline check for fireDeferredAsyncRequests.

INC-184804 · Issue 667544

Password security enhanced

Resolved in Pega Version 8.7

Security and authentication have been enhanced for password handling.

INC-185251 · Issue 674906

Locking APIs updated to handle CDK key rotation

Resolved in Pega Version 8.7

it was not possible to save cases for several hours following the CDK key rotation. This was traced to an exception that caused the system to attempt to acquire a lock on the CDK key instance, and normal save behavior would resume after the default sys lock time out period expired. This has been resolved by updating the system to use LockManager APIs to perform a database save with locks.

INC-185362 · Issue 668826

Keystore update properly revises the cache

Resolved in Pega Version 8.7

A keystore updated with the latest certificate was not getting reflected in the runtime and the old certificate was getting picked. In a multi-node environment when the new JKS is uploaded in one node, the changes are expected to be communicated to other nodes so that the cache can be cleaned up. In this case, investigation showed that the keystore label was in uppercase and the cache entry was not correctly removed. This has been resolved by adding an update that will convert the cache key to lowercase and maintain uniformity to ensure proper cleanup.

INC-185482 · Issue 670107

Certificate expiration notice toggle correctly updates

Resolved in Pega Version 8.7

Clicking the Configure notifications for expiring certificates toggle to switch it off was still showing the toggle as on after refresh. This has been corrected

INC-185514 · Issue 668029

Certificate expiration notice toggle correctly updates

Resolved in Pega Version 8.7

Clicking the Configure notifications for expiring certificates toggle to switch it off was still showing the toggle as on after refresh. This has been corrected

INC-186395 · Issue 677205

Updating handling for for Pega-supplied operators with MFA

Resolved in Pega Version 8.7

When a site is blocking prweb and using prweb/PRAuth for login with MFA enabled, admin user id logins failed and MFA showed the error screen for Pega-supplied users. This was due to MFA verification not being configured for Pega-supplied operators, and has been resolved by adding an Adminstrator condition to skip MFA for for Pega-supplied operators.

INC-186512 · Issue 669328

Password security enhanced

Resolved in Pega Version 8.7

Security and authentication have been enhanced for password handling.

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