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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D95525 · Issue 561833

CSRF validation update

Resolved in Pega Version 8.4.2

CSRF validation has been added for non-AJAX get requests which originated from a redirected post request.

SR-D96368 · Issue 555742

10 minute cap added to lockout time interval for failed logins

Resolved in Pega Version 8.4.2

After a certain number of failed attempts, there is a process that locks out the operator for a time interval. When the interval has expired and the operator is able to try again, the next "lockout" uses a time interval double the prior size. Previously, this was able to grow without any restriction. In order to improve effective requestor management, an upper limit has been added for maximum lockout period. The default has been set at 10 minutes or 600 seconds, but this may be configured using the DSS : authPolicy/delay/maxDelay in the Ruleset: Pega-Engine. The value is set in seconds: if the value specified in the DSS is greater than 600 seconds, then the maximum lockout period will fall back to 600 seconds (10 minutes).

SR-D96395 · Issue 555119

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.4.2

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-179761 · Issue 684676

Basic Access Control (BAC) now available in production level 2+

Resolved in Pega Version 8.6.3

An enhancement has been added to enable the Basic Access Control (BAC) feature for production levels 2 or greater. This is a change from being available previously only in levels 4 and 5, and will facilitate diagnosing access control issues earlier in the development process.

INC-182530 · Issue 695761

SAML datapages cleared before new authentication

Resolved in Pega Version 8.6.3

If a previous user had not logged out or timed out when using SAML authentication, a second person using the same device/browser would end up in the first user's session after performing their own authentication. Investigation showed the second login D_SAMLAssertionDataPage was not getting refreshed with the current user login details; this has been resolved by explicitly deleting the SAML Datapages before processing a new login if the session has not timed out.

INC-183485 · Issue 685270

Performance improvement for offline mobile app

Resolved in Pega Version 8.6.3

Performance issues on an offline mobile app were traced to an empty browser fingerprint caused by a declared variable which was not assigned a value. This has been resolved by adding a !pega.offline check for fireDeferredAsyncRequests.

INC-185251 · Issue 674907

Locking APIs updated to handle CDK key rotation

Resolved in Pega Version 8.6.3

it was not possible to save cases for several hours following the CDK key rotation. This was traced to an exception that caused the system to attempt to acquire a lock on the CDK key instance, and normal save behavior would resume after the default sys lock time out period expired. This has been resolved by updating the system to use LockManager APIs to perform a database save with locks.

INC-186395 · Issue 677206

Updating handling for for Pega-supplied operators with MFA

Resolved in Pega Version 8.6.3

When a site is blocking prweb and using prweb/PRAuth for login with MFA enabled, admin user id logins failed and MFA showed the error screen for Pega-supplied users. This was due to MFA verification not being configured for Pega-supplied operators, and has been resolved by adding an Adminstrator condition to skip MFA for for Pega-supplied operators.

INC-186395 · Issue 697875

Updating handling for for Pega-supplied operators with MFA

Resolved in Pega Version 8.6.3

When a site is blocking prweb and using prweb/PRAuth for login with MFA enabled, admin user id logins failed and MFA showed the error screen for Pega-supplied users. This was due to MFA verification not being configured for Pega-supplied operators, and has been resolved by adding an Adminstrator condition to skip MFA for for Pega-supplied operators.

INC-186897 · Issue 681031

DSS DisableAutoComplete setting honored

Resolved in Pega Version 8.6.3

Setting DisableAutoComplete DSS was not working as expected. This was traced to the system not being able to read the DSS value due to timing related to database startup, and has been resolved by directing the system to read the setting in PREnvironment.java instead of from the prconfig.

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